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Garber Honda

Rochester, NY

4.8
2,260 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,260 reviews

August 05, 2024

Great, constant communication. ..they truly went out of their way for me to get me the car I wanted! :) More

by Shannon R.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Avery
Aug 06, 2024 -

Garber Honda responded

Shannon, we're delighted to hear that our team at Garber Honda provided excellent communication and went the extra mile for you. Enjoy your new car!

August 04, 2024

Great service, efficient team. Deborah was very friendly, efficient and the mechanical aspects of the service were all seamless. Superb as always! Thank you! More

by HUXLIN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deborah in Honda Service
Aug 06, 2024 -

Garber Honda responded

Huxlin, we're delighted to hear that Deborah and the team at Garber Honda provided superb service. Thanks for your kind words!

August 04, 2024

Everything was perfect usual! Wait wasn’t long and the people were wonderful! Thank you! More

by JOAN58JOHNSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember a name.
Aug 07, 2024 -

Garber Honda responded

All of us at Garber Honda thank you for your kind words and positive feedback! We hope to see you back for any future needs!

August 02, 2024

Joe LoVerde was GREAT! Been in the business for 40 years and it shows why. From our first introduction to the test drive to the paperwork, it all went very well. I could More

by mdfadden66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph LoVerde
Aug 05, 2024 -

Garber Honda responded

We're delighted to hear that Joe and the team at Garber Honda made your experience smooth from start to finish. Enjoy your new car, and thank you for choosing us!

August 01, 2024

Nice friendly service. ..everyone is ready to help. They value your time and are ready to answer any question. More

by DANDOLSEK
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Garber Honda responded

We're delighted to hear you enjoyed the friendly service at Garber Honda! Thanks for sharing your experience with us.

August 01, 2024

Annie was fabulous to work with. Honestly wasn't thrilled with the hard sell on the extended warranty from the Sales Manager, but other than that a good experience. More

by SHARON43
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Aug 02, 2024 -

Garber Honda responded

Sharon, we're glad to hear Annie provided you with a great experience at Garber Honda. We appreciate your feedback and will use it to improve our services. Thanks for sharing!

July 31, 2024

Roy was great! They had to all the way down state to find exactly the truck I wanted. More

by mjsmitley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Garber Honda responded

It's great that Roy was able to find the exact truck you wanted at Garber Honda. Enjoy every mile in it!

July 28, 2024

Always polite and friendly when I have work done at Garber, I feel comfortable getting work done there More

by NAZZARO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie
Jul 29, 2024 -

Garber Honda responded

Thank you for the kind words! We're glad to hear that our team at Garber Honda makes you feel comfortable and welcome during your visits. We appreciate your support!

July 26, 2024

Ginamarie is amazing but my extended warranty is bull. .want me to pay for tare done of my engine to find out y after owning it for 3 years my engine completely died RIDICULOUS now I owe 15 grand still and More

by Carlapreston816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember who Sold me this car 3 years agoago
Jul 26, 2024 -

Garber Honda responded

Thank you for the feedback. We're glad to hear Ginamarie provided excellent service, but we're sorry about your engine issues and warranty concerns. If you have any questions or concerns please reach out directly.

July 26, 2024

Great service from the front desk, finance guy and mainly car salesman. Roy was awesome in every way! Loved doing business with this dealership for the second time!! More

by rotolib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Garber Honda responded

Thank you for sharing your experience! We're delighted to hear that Roy and the team at Garber Honda provided great service. We appreciate your continued business with us!

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