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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,257 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,257 reviews

November 19, 2024

We were very happy with our car purchasing experience with Nick at Garber Honda. A good selection to choose from, no pressure tactics ! More

by GMORRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Trottier --- 5 Stars
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Nov 20, 2024 -

Garber Honda responded

We're delighted to hear that Nick and the team at Garber Honda made your car purchasing experience enjoyable. Thanks for highlighting our selection and approach! Enjoy your new ride!

November 18, 2024

The dealership provided a nice loaner car. Staff was very professional. For Paris were made without any problems More

by JMKLEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Garber Honda responded

We're glad to hear you had a smooth experience with our team at Garber Honda. Thank you for the positive feedback!

November 17, 2024

Great salesman and great help. They make things easy and quick. All were very friendly. The atmosphere was very inviting. More

by SAMWALK55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carfrans Rodriguez
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Nov 19, 2024 -

Garber Honda responded

We're delighted to hear that you had a positive experience with our team at Garber Honda! It's wonderful to know the process was smooth and welcoming. Thank you for sharing your feedback!

November 12, 2024

I am a 15 year plus Garber Honda customer. This is my fourth lease and each experience has been better than the last. Justin was outstanding. A true professional to work with, More

by Lander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron Lyth
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Nov 13, 2024 -

Garber Honda responded

Lander, thank you for being a loyal Garber Honda customer! We're delighted to hear that Justin provided such an outstanding experience. Enjoy your new lease and we look forward to serving you again in the future!

November 11, 2024

I have had the worst experience with Honda. I love my CRV but how I was spoken to from purchasing the SUV to now my SUV been having rattling noise that is consistent. I was told my SUV makes th More

by DARNELLEWILLIAMSGCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hari is very RUDE!!!!!!
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Nov 13, 2024 -

Garber Honda responded

Darnell, I'm sorry to hear about your frustrating experience with the rattling noise in your CRV. We want you to feel confident and satisfied with your vehicle, so let's work together on this issue and we'll do our best to assist you further.

November 11, 2024

Service was excellent in every way. I was informed all along the way and received outstanding quality of work. More

by HEATHER_COLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Roy
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Nov 12, 2024 -

Garber Honda responded

We're delighted to hear that you received excellent service and quality work at Garber Honda! Keeping our customers informed is a top priority, so we're glad we could meet your expectations. Thank you for the wonderful feedback!

November 10, 2024

Our salesperson, Roy Patterson, was outstanding and we enjoyed working with him very much. We appreciated his honesty and expertise. More

by agcorig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Garber Honda responded

We're delighted to hear that Roy provided you with an outstanding experience at Garber Honda. Thank you for recognizing his honesty and expertise!

November 05, 2024

Sarah was great from start to finish! Communicated well as we waited for the car to be built and then when it arrived how long it would take to get it detailed. This is probably the bes More

by abhiggins1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Avery
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Nov 07, 2024 -

Garber Honda responded

We're delighted to hear that Sarah provided such a seamless experience for you at Garber Honda! It's wonderful knowing your car-buying journey was smooth and enjoyable. Thank you for choosing us, and enjoy your new vehicle!

November 05, 2024

Sarah did an excellent job communicating throughout our purchase process! We wanted certain color CRV Hybrid touring and really no one had it. Garber had one coming in a month later so we decided to wai More

by abhiggins1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Garber Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Sarah provided excellent communication and made the process seamless at Garber Honda. Enjoy your new CRV Hybrid Touring, and we appreciate your patience in waiting for it!

November 01, 2024

Good costumes Service and sale person so nice and easy to deal With. Easy to schedule the appointment online.! More

by ERICVUONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carfans Rodriguez
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Nov 05, 2024 -

Garber Honda responded

Eric, we're delighted to hear that you found our service and sales team at Garber Honda easy to work with! Thanks for sharing your experience.

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