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Garber Chrysler Dodge Jeep Ram - Service Center

Saginaw, MI

4.8
203 Reviews

203 Reviews of Garber Chrysler Dodge Jeep Ram - Service Center

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August 13, 2024

Thank you for taking care of me and getting me a loaner vehicle. The Jeep was amazing to drive! More

by KRATHJEN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Brandon and Mike Pitzen
Aug 14, 2024 -

Garber Chrysler Dodge Jeep Ram responded

We're glad we could take care of you and get you a loaner vehicle at Garber Chrysler Dodge Jeep RAM. Thanks for sharing your great experience!

August 10, 2024

Appointment was on schedule, staff courteous, work on recall item done efficiently . Thank you so much! More

by NLKJJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear that your appointment at Garber Chrysler Dodge Jeep RAM went smoothly and efficiently. We appreciate your support!

August 07, 2024

Everyone is so nice… Sasha is a valuable employee… better give a raise! The time to change my oil and rotate my tires was exceptional! Thank you all! More

by vulcansnest542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Aug 08, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Thanks for the shoutout! We're glad to hear Sasha and our team at Garber Chrysler Dodge Jeep RAM provided exceptional service. We appreciate your feedback and look forward to serving you again!

July 20, 2024

Amazing people that went above and beyond to make sure I was happy and got something that I love. More

by DMROUECH
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Garber Chrysler Dodge Jeep Ram responded

We're overjoyed to hear our team at Garber Chrysler Dodge Jeep RAM went above and beyond to get you a vehicle you love. We hope you enjoy every mile!

July 20, 2024

I came in to get an oil change and I was there less than an hour. Service was fantastic! I only come here to get my vehicle serviced. Exceptional customer service! More

by renee8332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name, but she is the best.
Jul 22, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're delighted to hear that our team at Garber Chrysler Dodge Jeep RAM provided you with quick and exceptional service. We appreciate your loyalty!

July 19, 2024

My jeep was in the shop for 6 weeks. It was returned damaged. Was told they will get me in to have it fixed. Still waiting to hear back. The vehicle not only came back damaged, but it wa More

by M.DURON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry cook (service dept)
Jul 22, 2024 -

Garber Chrysler Dodge Jeep Ram responded

This is not the level of care and service we strive for. We look forward to assisting you today to address these issues and resolve this.

June 22, 2024

Every time I’ve had to go to Gerber they treat me like family I love they explain what the issues are and in a timely matter fix the issues More

by KATHARINE.HILL01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Katharine, we're delighted to hear that you feel like family when visiting Garber Chrysler Dodge Jeep RAM. Thanks for sharing your positive experience with us!

June 18, 2024

They successfully repaired my significantly damaged tire and saved me the expense of a new tire. And they were conscientious enough to put my spare and jack back in their proper compartment. A job well done More

by WJEDYNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha in Service Dept
Jun 19, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We're glad to hear our team at Garber Chrysler Dodge Jeep RAM could save you the expense of a new tire and took care of everything so thoroughly. Safe travels ahead!

June 13, 2024

Excellent service, excesses all my expectations, friendly staff and attention to detail are all experiencing factors at this facility! More

by jdpkmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha’ Stikeleather
Jun 13, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're delighted to hear that our team at Garber Chrysler Dodge Jeep RAM exceeded your expectations with excellent service and attention to detail. We appreciate your support!

June 11, 2024

Poor communication, quoted 2 prices, told car was ready but it wasn't. Waited for shuttle that didn't come More

by Robert Burdick
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brian Rouse
Jun 12, 2024 -

Garber Chrysler Dodge Jeep Ram responded

Robert, we apologize for the poor communication and inconvenience you experienced, this is not the level of service we strive to provide. Please reach out at your convenience if you're open to discussing directly.

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