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Garber Chrysler Dodge Jeep Ram - Service Center

Saginaw, MI

4.7
216 Reviews

216 Reviews of Garber Chrysler Dodge Jeep Ram - Service Center

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September 28, 2023

Gave a list of services, didn’t do all, had to go back. Luckily had day off of work. More

by TIGERANDTWODOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 02, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're sorry that we were unable to accomplish all of the services in one day and appreciate your patience with returning on your day off. If you have any questions or concerns, please feel free to give us a call directly.

September 20, 2023

Mark was very helpful in my search for a new Jeep. Very professional and very personable. I highly recommend Mark if you are in the market for a new vehicle. More

by JILLANN92321
Recommend Dealer
Yes
Employees Worked With
Mark Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Jill, it's great to know that Mark was able to assist you in your search for a new Jeep at Garber Chrysler Dodge Jeep RAM. Thanks for the recommendation and enjoy your new ride!

September 15, 2023

They were very helpful, kind and courteous. I would definitely recommend them. My salesman Al was awesome. More

by QUEENIE1515
Recommend Dealer
Yes
Employees Worked With
Alan Karow and Eric Goslin
Sep 21, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're so glad to know you had a positive experience with Al and the rest of our team at Garber Chrysler Dodge Jeep RAM! Thanks for recommending us, we appreciate it.

September 14, 2023

The interaction with the service staff was terrific, from dropoff to update calls to me to final pickup. More

by w.phred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a terrific experience with our service staff at Garber Chrysler Dodge Jeep RAM. Thank you for the positive feedback, we appreciate it!

September 14, 2023

Very nice personnel and the dealership is conveniently located. I was never pressured into purchasing a vehicle. More

by PATTI.LEW
Recommend Dealer
Yes
Employees Worked With
Steve Klein
Sep 20, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to know you had a positive experience at Garber Chrysler Dodge Jeep RAM and appreciated our no-pressure approach. Thanks for the review!

September 13, 2023

Second time in but still didn’t find jingle but I will go back when it’s not raining More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Case
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha
Sep 15, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for your patience, Trish, as we work to resolve the issue you're experiencing.

September 09, 2023

Great service experience as always fast, efficient and always kept in communication of status of vehicle. More

by tbradyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're glad to know you had a great service experience with us at Garber Chrysler Dodge Jeep RAM! Our team always aims for efficient and communicative service. Thanks for the positive feedback!

September 09, 2023

Always good service each time I have service to my car completed at Garber on bay road More

by TMCHNT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 13, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Tmchnt18, thank you for the great review. We look forward to seeing you again at Garber Chrysler Dodge Jeep RAM on Bay Road!

September 03, 2023

They are always very nice to help me. Knowing they will help me to get to where I need to when something happens to my vehicle is very important. More

by Conleylisa738@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter Brown
Sep 08, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're glad to know that our team at Garber Chrysler Dodge Jeep RAM has been able to provide you with the help and support you need. Your peace of mind is important to us, so we'll always be here for your vehicle needs!

September 02, 2023

I was very unsatisfied with the service that was rendered to me. I have a lifetime warranty on all major parts of my 2011 Town and country Chrysler. They said that I needed the modular that leads to the fu More

by clarence8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry and Sasha
Sep 11, 2023 -

Garber Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with the warranty and service of your vehicle as I understand how frustrating this must be, particularly concerning the delay in getting parts. Please reach out directly so we can discuss further steps towards resolution. Thank you, Brian Rousse Chrysler Service Manager (989) 399-8550 BRousse@garberbayroad.com

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