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Garber Chrysler Dodge Jeep Ram - Service Center

Saginaw, MI

4.8
174 Reviews

174 Reviews of Garber Chrysler Dodge Jeep Ram - Service Center

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September 15, 2023

They were very helpful, kind and courteous. I would definitely recommend them. My salesman Al was awesome. More

by QUEENIE1515
Recommend Dealer
Yes
Employees Worked With
Alan Karow and Eric Goslin
Sep 21, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're so glad to know you had a positive experience with Al and the rest of our team at Garber Chrysler Dodge Jeep RAM! Thanks for recommending us, we appreciate it.

September 14, 2023

The interaction with the service staff was terrific, from dropoff to update calls to me to final pickup. More

by w.phred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a terrific experience with our service staff at Garber Chrysler Dodge Jeep RAM. Thank you for the positive feedback, we appreciate it!

September 14, 2023

Very nice personnel and the dealership is conveniently located. I was never pressured into purchasing a vehicle. More

by PATTI.LEW
Recommend Dealer
Yes
Employees Worked With
Steve Klein
Sep 20, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to know you had a positive experience at Garber Chrysler Dodge Jeep RAM and appreciated our no-pressure approach. Thanks for the review!

September 13, 2023

Second time in but still didn’t find jingle but I will go back when it’s not raining More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Case
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha
Sep 15, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Thank you for your patience, Trish, as we work to resolve the issue you're experiencing.

September 09, 2023

Great service experience as always fast, efficient and always kept in communication of status of vehicle. More

by tbradyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're glad to know you had a great service experience with us at Garber Chrysler Dodge Jeep RAM! Our team always aims for efficient and communicative service. Thanks for the positive feedback!

September 09, 2023

Always good service each time I have service to my car completed at Garber on bay road More

by TMCHNT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 13, 2023 -

Garber Chrysler Dodge Jeep Ram responded

Tmchnt18, thank you for the great review. We look forward to seeing you again at Garber Chrysler Dodge Jeep RAM on Bay Road!

September 03, 2023

They are always very nice to help me. Knowing they will help me to get to where I need to when something happens to my vehicle is very important. More

by Conleylisa738@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter Brown
Sep 08, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're glad to know that our team at Garber Chrysler Dodge Jeep RAM has been able to provide you with the help and support you need. Your peace of mind is important to us, so we'll always be here for your vehicle needs!

September 02, 2023

I was very unsatisfied with the service that was rendered to me. I have a lifetime warranty on all major parts of my 2011 Town and country Chrysler. They said that I needed the modular that leads to the fu More

by clarence8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry and Sasha
Sep 11, 2023 -

Garber Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with the warranty and service of your vehicle as I understand how frustrating this must be, particularly concerning the delay in getting parts. Please reach out directly so we can discuss further steps towards resolution. Thank you, Brian Rousse Chrysler Service Manager (989) 399-8550 BRousse@garberbayroad.com

September 01, 2023

This was our third purchase with Garber Jeep. All have been positive, The doc u sign made the last lease even easier. Will definitely return. More

by GASPAROT
Recommend Dealer
Yes
Employees Worked With
Mark Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Thompson and Marc Newman
Sep 08, 2023 -

Garber Chrysler Dodge Jeep Ram responded

We're delighted to know that you've had consistently positive experiences with us at Garber Chrysler Dodge Jeep RAM. It's great to see our DocuSign feature made your lease process even smoother! We look forward to seeing you again in the future.

August 31, 2023

All personal are friendly. The fast lane service personnel are extremely Service minded, and the best for the last 5 years. A big shoutout to Sasha the best there is. More

by TR.WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pitzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Fast Lane Service
Sep 06, 2023 -

Garber Chrysler Dodge Jeep Ram responded

TR.WALTER, we're delighted to know you've had such positive experiences with our team at Garber Chrysler Dodge Jeep RAM. Sasha and the rest of us appreciate your kind words!

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