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Garber Chrysler Dodge Jeep Ram of Green Cove Springs

Green Cove Springs, FL

4.4
885 Reviews

3408 US-17

Green Cove Springs, FL

32043

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Showing 885 reviews

February 18, 2020

3 MONTHS to fix an AC! Broke our speaker covers on dash and got grease stains all over carpet. Next day after we picked up vehicle, found by chance, that our steering wheel was about to fall off - they did More

by umawest.1957
Recommend Dealer
No
Employees Worked With
Corey
December 11, 2019

2nd visit. Just like the 1st time. Not good. Not to mention had appointment and still took 1 hour 45 minutes for oil change and tire rotation and checked a seat recall which the only electric part of s More

by Jwd
Recommend Dealer
No
Employees Worked With
Lady at desk
November 18, 2019

Customer Service as it truly should be! Nov.12,2019 we sent a text to our salesman Hunter Thompson stating we had a problem. It was a good problem, and I explained we sold our old car early More

by Dakotaice7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Thompson
October 19, 2019

Wiggle out of two cars It has been a less then stellar experience with Garber Auto and the "Wiggle Man" Pat. I have been in the market for a new RAM Limited or Laramie for a More

by docunderwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Lato
August 19, 2019

Do your homework, watch for trickery and hidden BS fees! Let me say that I was a returning customer and that my first experience buying my 2013 Ram was a total joy, except for the finance manager that always More

by Will Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Marcolini, Moose Safi
Aug 26, 2019 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Mr. Taylor. We are very confused by this review as it seemed as though you were extremely happy the day you purchased your truck and the next day when you came back to go over the equipment operation of your new truck. We have attempted to reach you numerous times regarding your issues and have not heard back. Please contact Frank Kuitkowski (Sales Manager) to go over your paperwork. It sounds like there are some misunderstandings with your paperwork. There are certainly no “hidden fees” or bad agenda. All fees are clearly disclosed both online and covered in the paperwork. Every dealership has processing/titling fees, etc. You paid the same type of fees back in 2013 when you purchased your last RAM from us. There is no “Snake Oil.” That would imply that we hid something from you, and we did not. Please contact Frank so that we can sit down and go through everything. We don’t want you to feel like you have been deceived at all, because that is not who we are.

Aug 30, 2019 -

Will Taylor responded

First off, I only returned to bring in my 2013 title and drop off the second set of keys. I was not there to find out about my Power Wagon. let's do some math. Truck was $58k including the $1600 destination cleaning fee as per the Maroni Sticker. As per FCA customer Service there was a $1k Southern Ram discount, which Garber kept for themselves. My trade was to be $16k. On the paperwork the only credits are my $48244 cash and $14400 trade in. Normal taxes, tags and filing fees were $3k. Garber tacked on two BS fees, cleaning fee of $79 and a $744 ridiculous inspecting fee. So, $48244 + $16000= $64244. If I add up $58500+2720.19+50+79+55+744 =$62148.19. So, going by raw numbers and the fact that my childhood best friend is the General Manager for I-95 Toyota, Garber scooped me and did a modified four square. I was not given any discounts and I was not given $16000 for my trade. Am I happy to have this truck, yes. Do I have buyers remorse, no. The simple fact is that I was stupid. Richard told me it had a front facing camera and it does not and I lost $2000. I am disabled and you knew I needed my diabetic medicine and you kept me for four hours. I was stupid and should have left. All of this is my fault. But several people saw this handicap that I was not thinking clearly and took great pleasure to make a few extra dollars. Maybe I got took before with my 2013 Ram but that was then and I felt good and told everyone to go to Garber. Now my perception is much different I will not buy at Garber again nor sing praises for other potential buyers to stop at Garber. And lastly, no one has called me. Because of robo calls I do not answer any unknown numbers.

July 19, 2019

Good dealership If you’re looking for a New or used car ask for Tom Perkins, he will take care of you and give you a good deal More

by Plucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Perkins
July 18, 2019

The best around If your in the market for a new or used vehicle, make sure to ask for Tom Perkins, he is very knowledgeable on all cars, one of the best salesman arou More

by Lovecars
Recommend Dealer
Yes
Employees Worked With
Tom Perkins
May 27, 2019

Great Service Department Called Service Department and explained our problem and they set us an appointment. Came in and Ford Escape was taken back promptly. We had just purch More

by Dale Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Blevins
May 16, 2019

Amazing This place works miracles. We walked in with major equity owed on our car but needed a new vehicle and Harris B. and Marco made it happen. They renewe More

by Acesprincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Marcolini, Harris Behrman
April 29, 2019

Excellent Found the truck I was looking for online. Contacted the dealer. Was responded to in a few hours. Made appt. Purchased truck. No problems. Hunter made More

by JohnPop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Thompson and Sales Manager, Charleen "Cricket" Blevins
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