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Garber Chrysler Dodge Jeep Ram of Green Cove Springs

Green Cove Springs, FL

4.4
885 Reviews

3408 US-17

Green Cove Springs, FL

32043

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Showing 885 reviews

January 06, 2018

Don't stand behind the product they sell I bought a brand new 2015 Jeep Renegade here that turned out to be a lemon and could have killed someone. The buying process was fine, but the true te More

by isles71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terri
Jan 08, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Sam, filing a Lemon Law is a frustrating process and we wouldn't wish it on you or anyone else for that matter. Fortunately, we don't have many of our customers that find themselves in this position. Once a Lemon Law process has been initiated, as a dealer we are bond by State and Federal guidelines as to our involvement. Mainly we are directed by the manufacturer to carry out repairs, do inspections, etc. Once a vehicle is deemed a Lemon the outcome, in most cases is usually determined by an arbitrator which seems to be the case here. In your case we cancelled all products (GAP insurance, Service Contract, etc) when we were directed to do so. Since there was a loan in place on your vehicle at the time of the Lemon Law the refunds for those products should have been paid directly to the lender. We believe this was the case as the balance on the vehicle should have been paid in full to eliminate any outstanding debt following the close of your case. If you believe that shouldn't have been the way this was handled you will need to contact the arbitrator or arbitration company that handled your case. Unfortunately, we have no say so in the way these cases are handled or in the way funds get disbursed. Again, we understand your frustration, but in the case of any Lemon Law decision the outcome is determined not by us, but by legal arbitration and is between you and the vehicle manufacturer when it gets to that point.

January 03, 2018

Truck purchase I always dread purchasing a new vehicle because of past experiences with car salespeople, but Robbie was so very easy to deal with he made my new truc More

by Lindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Trude
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you for the review! We are glad to hear Robbie was able to provide you with a great experience! We loom forward to doing business with you in the future! Have a great day!!

January 03, 2018

Great Service Helped me get my dream car and were very friendly, positive experience and really worked well with me. Gave me an amazing deal. Traveled across town t More

by S550 GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Mathews, David Bossert, Matt Smith
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you so much for the review! We are so honored that you chose us to purchase your vehicle! We look forward to doing business with you in the future! Have an awesome day!

January 02, 2018

Tom is great Very nice doing business with Garber Auto Mall, love the car rides so good, lots of cars to pick from. coming back in a few years for my truck More

by home
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Perkins
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you so much for the review! We look forward to doing business with you in the future!

January 01, 2018

thanks to adam and team Adam and his team took the time to get us the truck we needed and not the one someone wanted to sell us .This is our second vehicle from Garber Auto M More

by pchazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Mathews, Adam Hutchinson
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you for being a valued member of our Garber family! We appreciate your business and look forward to seeing you in the future, until then, have an awesome day!

December 27, 2017

Great experience! Garber Chevy has a great team of employees dedicated to proving great service! Go see Chad Hickox, Zack Swarthout, and Mike Stringer for a very knowle More

by Bobby C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stringer, Zach Swarthout, Chad Hickox
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you so much for the recommendation! We appreciate your business and look forward to seeing you in the future! Have an awesome day!

December 24, 2017

Very helpful Adam did a great job for me, our deal took sometime to get together but he knew what I wanted and kept with me. I will be returning to buy my next ve More

by RF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Mathews, Adam Hutchinson
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you for the review! We look forward to doing business with you in the future! Have an awesome day!

December 20, 2017

Chevy Colorado Robbie and Mike were very helpful in helping me buy my first new car. They made sure I got what I wanted, and that I left happy with my purchase. I’m More

by DustC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Trude, Mike Stringer
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you for choosing Garber to purchase your first new car! We are so happy that we were able to provide you with top-notch service! We look forward to doing business with you in the future! Have a great day!

December 18, 2017

Honest and knowledgeable I bought both of my vehicles from Mark Montgomery. I have a Mustang 2012 that I drive to and from work. My wife has a Ford Edge 2017. Mark’s knowledg More

by Ub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Montgomery
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you so much for being a valued member of our Garber family! We look forward to continuing to take care of your vehicle needs in the future! Have an awesome day!

December 17, 2017

Very pleasant experience Everyone was nice and very helpful. My sales person Chad helped me find what I thought I wanted but introduced me to the Buick Encore. The sales manag More

by Buick driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stringer, Zach Swarthout, Chad Hickox
Jan 15, 2018 -

Garber Chrysler Dodge Jeep Ram of Green Cove Springs responded

Thank you so much for sharing your experience with us! We hope that you continue to enjoy your new Encore and we look forward to doing business with you in the future.

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