Garber Chrysler Dodge Jeep Ram

Best sales experience Andrew was absolutely awesome. He made us always feel at home and let us take as much time as we needed to find a car that worked for us. He was super Andrew was absolutely awesome. He made us always feel at home and let us take as much time as we needed to find a car that worked for us. He was super patient and went over and above even after we had purchased the car. Andrew sold us a complete experience not just a car. Thank you so much for your help and can't wait to work together in the future! More

Lack of Professionalizm I am very disappointed with my entire experience with this dealership. The salesman Steve Mellish told me my loan was approved by the creditor. Offer I am very disappointed with my entire experience with this dealership. The salesman Steve Mellish told me my loan was approved by the creditor. Offered me choices of four vehicles because the car I originally wanted did not fall under the payoff amount from my trade-in, . Once I chose the one I "loved", he went back to the financial manager and came back assuring me that I had a car. Because this was at the end of the day on Saturday, Steve told me the banks were not closed and that the car would be detailed and brought to me on Monday. I never heard of this so I questioned that statement. He assured me that I would have the car by noon as long as I faxed or scanned him a copy of my title and insurance. That Monday morning Steve e-mailed me a letter thanking me and hoping that I am satisfied with my new car. I did what was asked including calling and telling him that my information should be in his phone. He thanked me and said he was getting right on it. Once 2:00 p.m. passed, I called this many maybe nine times. I e-mailed him. I called again the next morning, only to get an e-mail saying that the original quote for $2000.00 in the red with my original appraisal was now $4000.00 and then he offered me two more cars. Being disappointed, I emailed him about his lack of correspond and professionalism. Who e-mails in the mist of business and cannot pick up the phone out of courtesy and finish the deal rather good or bad news. Who tells someone to buy insurance on a car then tells them to suddenly say's "oh no", don't get the insurance yet until I talk back to the loan officer. This was over two weeks ago. Finally talked to finance manager who told me that information mustn't gotten crossed and that loan was not approved after a second look at the appraisal of my personal vehicle. According to the Finance manager Paul, he was going to find me something nice that would work out. I have not heard back from him since 4 days ago. This is a terrible dealership. Maybe it's just the pre-owned department. I would not recommend them to anyone. More

Great experience! Went to the dealership to look at a used Jeep wrangler and actually ended up having a lot of fun! The while process was much less painful than I thoug Went to the dealership to look at a used Jeep wrangler and actually ended up having a lot of fun! The while process was much less painful than I thought buying a car could be and Andrew was very helpful. He made us feel as though we knew each other for a long time. I would definitely recommend coming here to everyone looking for a new car. More

Craig Laferriere is the reason we bought our car As out-of-towners, we had been slowly increasing the radius from where we were looking at cars. After two weeks of going to different dealers around As out-of-towners, we had been slowly increasing the radius from where we were looking at cars. After two weeks of going to different dealers around mid-Michigan, we identified a couple cars we liked on the Garber Pre-Owned website. We called Garber and got Craig Laferriere. He had the cars ready to look at when we arrived and went out of his way to give us the opportunities to see all aspects of the different models we investigated. In fact, after driving one car more than once (the one we ended up buying), Craig put the purchase into motion and stayed well past closing to help us get the paperwork done. He and Jeff (finance manager) were great! The paperwork did not get completed before the banks closed, but they let us take the car home - all the way to Alma - overnight and we completed everything the next day. The best thing about Craig and Jeff were that they were there to answer questions, make smart suggestions and were not afraid to put in some experience-based wisdom when necessary. But, LOW-PRESSURE. And, they just felt like people we would hang out with! I highly recommend Craig and Jeff and the team at Garber Pre-Owned lot. Even if you don't end up buying from them, you will learn a lot and have fun. More

Great car buying experience We are very pleased with the Garber staff in helping us find the right type of vehicle and working within our budget.Bill Case was very cordial and pa We are very pleased with the Garber staff in helping us find the right type of vehicle and working within our budget.Bill Case was very cordial and patient with us as we tried out various SUV's and answered many questions.Having a driver pick me up at home and taking me to the dealer to purchase the vehicle was really a pleasant surprise and greatly appreciated. More

What a pleasure...Jeep trailhawk The whole team is wonderful Mitchell is wonderful to work with! I know I will get great service, nice to know they are close by. Thank you all for m The whole team is wonderful Mitchell is wonderful to work with! I know I will get great service, nice to know they are close by. Thank you all for making me feel at home, Cheryl Ostrander. More

Patience I had a rather poor trade in and Andrew was able to get me more than it was worth. He was patient while I test drove car after car, and when I thought I had a rather poor trade in and Andrew was able to get me more than it was worth. He was patient while I test drove car after car, and when I thought I had made a decision he gave me sound advice on my decision verse other options. Andrew also answered all my car questions even if they were sort of no brainers. I would recommend him as a car advocate to anyone. More

exeptional What a nice dealership,the sales employee alex was great.The whole crew was expetional,from the salesman to the managers..Would recommend garbers to e What a nice dealership,the sales employee alex was great.The whole crew was expetional,from the salesman to the managers..Would recommend garbers to everyone. More

The best car-buying experiences, hands down Andrew, Jeff, and the folks at Garber made me feel welcomed, and especially made me feel like they genuinely cared about putting me in the car I wante Andrew, Jeff, and the folks at Garber made me feel welcomed, and especially made me feel like they genuinely cared about putting me in the car I wanted at a cost that was within my budget. I went in pre-approved through my credit union. I knew exactly the car I needed to fit my family's changing lifestyle. There was no pressure to buy more than what I needed or to finance through an institution that would make the job easier or financially beneficial for them. It was so low key and worth every minute I spent there. By far some of the most down-to-earth people I've ever dealt with in any kind of big-purchase situation. I recommend Garber to anyone looking for a vehicle. More

Great To be honest I walked in with not much hope. I first met Bill Case and he showed me the car I wanted to see my daughter said I didn't want a black one To be honest I walked in with not much hope. I first met Bill Case and he showed me the car I wanted to see my daughter said I didn't want a black one so he showed me a few more. I met John then Jeff Martin and they all worked hard for me and got me a great deal. Thank you so much and very highly recommend . More