Garber Chevrolet Highland
Highland, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I purchased a 2017 colorado 2 weeks ago. My vehicle had transmission issues. The service department told me to drop off the vehicle on Saturday and a tech will look at it. I ask how long this would take th transmission issues. The service department told me to drop off the vehicle on Saturday and a tech will look at it. I ask how long this would take the representative told me give me 2 hours and I'll call you. No call back. I called Monday and I was informed that there are 3 transmission jobs ahead of me and they have limited transmission techs. So I waited until Friday to check on my colorado and the representative told me they can't replicate the transmission issues I described. I ask why they didn't call me back during the week to let me know? The response was I'm very sorry for not calling you. I ask if they took the vehicle on the highway at speeds of 55 to 75 mph. When my vehicle had problems. He said no we only drive it local with the tech to find issues. I ask to have them drive it on the highway so the tech can feel the transmission issues. The response was we need managers approval. So he was reaching out to the manager for a highway test drive on Saturday. He was going to call me after the test drive. No call was made to me. They have had my colorado for over 9 days in the service department and I've only owned it for 7 days. So I'm looking for a update hopefully this week. More
Was very helpful respectful made the process very friendly would recommend my friend and family to come to visit him I will be coming back friendly would recommend my friend and family to come to visit him I will be coming back More
James is always looking out for us. Hence why I love buying cars from him and his dealership. He's very understanding with us always. buying cars from him and his dealership. He's very understanding with us always. More
I recently visited Garber Chevrolet and Lucas was the representative that checked me in at the service desk. Lucas was kind, he presented himself like he was happy to be at work. Lucas patiently answere representative that checked me in at the service desk. Lucas was kind, he presented himself like he was happy to be at work. Lucas patiently answered my questions regarding the process of ordering my windshield wiper blade cover and if they could fix my front right side bumper. While Lucas, checked with the mechanics to find out how soon my parts could be ordered, I waited at the desk and overheard Samantha, the other representative dealing with another customer. Samantha was AMAZING AS WELL. I watched and listened to how she communicated with her customer as she was closing out his paperwork. Samantha even told the customer, "When you come back, I will happily take care of you"!!! When Samantha was done, I said to her, "I hope Lucas will be as professional and friendly to me as you were with your customer". Samantha assured me that he would and Lucas was just that!!! Unfortunately, I interacted with another representative and she seemed to be bothered, irritated and suffering from maybe, a lack of sleep. Her demeanor was not welcoming at all. Even the person who was with me said the same thing about her but he also commented on how Lucas and Samantha were great and how they both made him want to come back to Garber and purchase a vehicle. Lucas and Samantha deserve to be complimented, praised and celebrated for their outstanding customer service. I am a Leasing Manager and I know an awesome employee when I see one!! THEY BOTH ROCK!!!! More
Courteous and knowledgeable staff answered all of my questions related to the vehicle, financing and warranty/ extended service contracts available for me to review and consider questions related to the vehicle, financing and warranty/ extended service contracts available for me to review and consider More
Our first experience with Garber Chevy in Highland was not good. However, the problem was corrected by the management and the amazing service representative Samantha. We definitely will return to Garber not good. However, the problem was corrected by the management and the amazing service representative Samantha. We definitely will return to Garber! (This is a corrected review the one star should have been five) More
The service was excellent. James was the best helped us out with everything he showed me everything I needed to know. I would send every one to him. out with everything he showed me everything I needed to know. I would send every one to him. More
I purchased a used car on June 26, 2021. Unfortunately, the battery died. Samantha Berg was friendly and courteous and took care of the matter quickly. She gets an A+ in my book! Great customer service. the battery died. Samantha Berg was friendly and courteous and took care of the matter quickly. She gets an A+ in my book! Great customer service. More
Good service, as long as you make your appointment you're in and out within a reasonable time frame. Hopefully the quality of customer service and vehicle service continues in and out within a reasonable time frame. Hopefully the quality of customer service and vehicle service continues More
Could not possibly be happier with our decision to shop at Garber Chevrolet and was lucky to have James Walker as a salesman. The whole process was so smooth and easy. Will be referring all of my family an at Garber Chevrolet and was lucky to have James Walker as a salesman. The whole process was so smooth and easy. Will be referring all of my family and friends to Garber and James. More