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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
327 Reviews

327 Reviews of Garber Buick of Saginaw - Service Center

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April 03, 2025

Kirstin in the service center was excellent. She was professional and kept me informed on the status of my van More

by CYNTHIA.MOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstin
Apr 04, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Kirstin provided excellent service and kept you well-informed at Garber Buick. Thank you for sharing your experience with us!

March 28, 2025

Thanks Amanda for the excellent service as always. I highly recommend the service dept on State Street in Saginaw. More

by JODY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 31, 2025 -

Garber Buick of Saginaw responded

Jody, thank you for recommending our service department at Garber Buick! We're delighted to hear Amanda provided excellent service once again. We appreciate your support and look forward to seeing you next time!

March 27, 2025

75 minutes for a 20 minute oil change? !? Come on man!!! I cannot get time back!!! Friendly staff!!! Darrell deserves a promotion!!!! Time to make it happen!!!! More

by JAYGERHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Mar 28, 2025 -

Garber Buick of Saginaw responded

Jaygerhauser, I apologize for the delay you experienced during your oil change. It's great to hear that Darrell provided excellent service despite the wait! We appreciate your feedback and will work on improving our efficiency.

March 17, 2025

Friendly staff and everything was explained thoroughly. Service was done promptly. Would definitely go back. More

by ZANZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 28, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick provided a friendly and efficient service experience! Thank you for your kind words, and we look forward to welcoming you back in the future.

March 13, 2025

Excellent service. Enjoyed working with Scott Turner. Scott is very knowledgeable and professional. He makes the car buying process simple! More

by KMUMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Turner
Mar 21, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Scott made your car buying experience smooth and enjoyable at Garber Buick. Thank you for sharing this positive feedback!

March 13, 2025

I arrived and was assisted right away and they explained what they were going to do, his name was Adam. More

by ROSAOJUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 27, 2025 -

Garber Buick of Saginaw responded

Rosaojuarez, we're glad to hear Adam and the Garber Buick team provided you with prompt assistance. Thank you for sharing your experience!

March 12, 2025

Sales were good Cody is awesome body shop and service are the worst along side garber Chevy Midland many issues tech's don't care about your car and we're only happy the got it right after you couldn't make More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop and service
Mar 18, 2025 -

Garber Buick of Saginaw responded

Josh, it's great to hear Cody and our sales team were great, but I'm sorry to hear about your experience with our body shop and service team. It's disappointing to hear that we didn't meet expectations after the repair. We want to ensure you we value all our customers across all departments and would like to address these issues directly with you.

March 12, 2025

I went in for what I thought was a suspension problem. They checked for code errors and found it was actually an engine problem. Michael Jarvis took alot of time to explain things to me and we came up w More

by SGMARKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarvis
Mar 20, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Michael Jarvis and the team at Garber Buick were able to diagnose and resolve your car's issue efficiently. It's great knowing you left with a smoothly running vehicle, and we appreciate your trust in us!

March 03, 2025

Service is very quick, thorough and friendly. Mike is very nice and helpful. Facility is very clean and other staff ask if you need anything while you are waiting. More

by JEANREVARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service department
Mar 05, 2025 -

Garber Buick of Saginaw responded

Jean, we're delighted to hear that Mike and the team at Garber Buick provided you with such a positive experience. Thank you for highlighting our quick service and friendly atmosphere!

March 03, 2025

The service I received was fantastic. All employees were friendly. Mike Jarvis is very knowledgeable and was able to answer all my questions without hesitation. He was also pleasant, resp More

by MLAVALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Mar 05, 2025 -

Garber Buick of Saginaw responded

MLAVALEY, we're delighted to hear that Mike and the team at Garber Buick provided you with fantastic service. Thank you for sharing your experience!

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