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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
306 Reviews
Call Service Center (989) 497-4444

306 Reviews of Garber Buick of Saginaw - Service Center

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February 06, 2024

John Weiss and Holly are just simply the best in customer service, AND customer satisfaction. I feel like part of the Garber family! THE ONLY PLACE TO BUY!!!! More

by Rev. Dr. LaCreta Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Weiss and Holly
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Feb 16, 2024 -

Garber Buick of Saginaw responded

Rev. Dr. LaCreta Clark, we're delighted to know that John and Holly provided you with top-notch service at Garber Buick! We appreciate your kind words and look forward to serving you again in the future.

February 03, 2024

Good salesman. Only wish dealership would have had more of the color I wanted in the Encore model. More

by DAFFODILSRME
Recommend Dealer
Yes
Employees Worked With
T Cristopher.
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Feb 15, 2024 -

Garber Buick of Saginaw responded

Thank you for choosing Garber Buick, we appreciate your feedback!

February 02, 2024

Scott always takes great care of our family. Thank you Scott Turner and Garber Buick! More

by KUJAWA
Recommend Dealer
Yes
Employees Worked With
Scott Turner
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Feb 14, 2024 -

Garber Buick of Saginaw responded

Kujawa, it was our pleasure to assist you. Thank you from all of us here at Garber Buick!

February 02, 2024

Very satisfied, always receive good friendly service when I have my car serviced at Garber Buick. More

by FELICIAWILLIAMS551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 15, 2024 -

Garber Buick of Saginaw responded

Thank you so much for taking the time to leave this lovely review! We’re ecstatic to hear that our team provided you with such friendly and helpful service while servicing your vehicle. We hope to help you again further down the road with your future vehicle purchases. Until then, safe travels, and many thanks from your friends at Garber Buick.

January 30, 2024

The dealership is always clean an organized. Everyone is always friendly The service department is on top of things an keep you informed. I never feel like I’m being taken advantage of I feel t More

by SANDY0006313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Dept
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Feb 09, 2024 -

Garber Buick of Saginaw responded

We're glad to know you've had positive experiences with our service department at Garber Buick. It's important for us that our customers feel informed and treated fairly. Thanks for the review!

January 26, 2024

Garber Buick of Saginaw, in my opinion, does not follow up regarding problems with recalls or notification(s) of fixed recall events on the vehicle. Disappointed. More

by LITTLEEYEORE
Service Communication
Recommend Dealer
No
Employees Worked With
Sam, Mike, Theresa . . . .
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Jan 26, 2024 -

Garber Buick of Saginaw responded

I'm sorry to read about your disappointment regarding the recall notifications. We strive for clear and timely communication with our customers, especially when it comes to recalls. I'd like to personally assist you in resolving this issue, so please reach out at your earliest convenience. Thank you, Ken Jezowski Service Manager kjezowski@garberbuick.com (989) 497-4444

January 26, 2024

Very friendly, fast and accommodating service. I love that a shuttle is offered; this makes it so much less stressful to plan around work! More

by QUANDTCHERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Feb 08, 2024 -

Garber Buick of Saginaw responded

We're glad to know you found our service at Garber Buick friendly, fast and accommodating! The shuttle is indeed there for your convenience. Thanks for the positive feedback!

January 25, 2024

Always outstanding! Garber has always treated us as family as we have been doing business with Garber for years!! Have always treat us they would their own family!!! Go More

by BILL@SPARTYBUFF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Goik all service techs, Rich Purdue, Dick Garber,
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Feb 07, 2024 -

Garber Buick of Saginaw responded

We're so glad to know that you've always felt like family at Garber Buick! It's our pleasure to serve loyal customers like yourself. Thanks for the shout-out and we look forward to continuing this relationship in the years ahead!

January 24, 2024

Explained everything to me. Very kind and knowledgeable. Took his time. Truly showed concern about the cars oil change and safety check. More

by DALAFLEUR52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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Feb 07, 2024 -

Garber Buick of Saginaw responded

We're glad to know you had a positive experience at Garber Buick! Our team always aims to provide detailed explanations and ensure the utmost care for your vehicle. Thanks for sharing this review with us!

January 21, 2024

Always a great experience with Michael in service. He acts like he knows me personally. More

by DTPMLEGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 05, 2024 -

Garber Buick of Saginaw responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Buick!

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