Garber Buick of Saginaw

Love it at Garber Buick Thank you everyone for making my car buying a great experience. I'm so glad I came back to buy my used car at Garber Buick. Everyone from the front de Thank you everyone for making my car buying a great experience. I'm so glad I came back to buy my used car at Garber Buick. Everyone from the front desk to the the guys at the service shop was an awesome team. I knew I would be in good hands when I came to my favorite car dealership. I have nothing but good things to say about this dealership. Don't hesitate to buys car from them. Thanks again everyone especially John and Mark. More

Not impressed I will start by saying the review pertains to the used vehicle department only. If they did not have the vehicle I absolutely wanted, I would have lef I will start by saying the review pertains to the used vehicle department only. If they did not have the vehicle I absolutely wanted, I would have left and gone somewhere else. I set up an appointment to look at a truck. I was very impressed by the receptionist, and that's where the good impressions ended. I immediately did not like the truck. I already had another truck picked out. I voiced this to the salesman and he had me drive the second truck I picked. They took the keys to my current vehicle so they could appraise it. I was honest about my credit situation which is not great. They came back and said they could not get a finance approval the Second truck, but they had an approval on the first, which I never asked them to do. I looked at the first truck again and told the salesman I didn't like or want it, it was rusty and did not run well. I asked for the keys to my vehicle back and he continued to push the first truck on me. Finally the finance manager was able to get an approval. I had to go home to get my title and other information. I had to ask 3 times to get the keys back to my vehicle, and was then approached by the sales manager and was told if I didn't get them all the paperwork today, that they may sell the vehicle to someone else. What kind of dealer won't hold a vehicle for a customer with an approval? And while I was waiting, there were several salesmen having a heated conversation and they were using vulgar language and yelling. It didn't bother me much but still very unprofessional. The next day my wife and I came in to sign the papers. We were told it would be quick, but it took over two hours. There were several items that were brought up that were never disclosed to us before. When everything was all said and done, I was given the keys to my new vehicle and told it was parked out front. No one showed me to it or asked if I had any questions about the features. We were given a $20 gas card and a coupon for a car wash, which was appreciated. When I got outside, the truck was not washed and had dirt all over the hood. There was bird droppings on the windshield. There was was less than a quarter of a tank of gas in the tank. I would not recommend this dealer, at least the used car office. They made me very uncomfortable and did not give very good customer service. I will most likely not be returning in the future. More

MY EXPERIENCE My sales person was Al Rhode and he was wonderful, he took time to help me in my buying experience, he was patient, kind and an overall good sales per My sales person was Al Rhode and he was wonderful, he took time to help me in my buying experience, he was patient, kind and an overall good sales person and because of him I would recommend anyone to purchase a car from him. Although i wasnt pleased with the manger Tom mainly because he sat in front of me and lied saying he couldnt afford to supply my new car with a remote start, when I knew he gave me the bottom of the NADA for my trade More

car buy when I talked to John Weiss he know what I was looking for. He was very helpful with all the facts and gave me the opportunity to test drive before we when I talked to John Weiss he know what I was looking for. He was very helpful with all the facts and gave me the opportunity to test drive before we purchased More

Excellent Sales Josh Kusterer was exceptional when we visited the dealership to purchase a vehicle. I would recommend Josh to anyone wishing to purchase a vehicle. Josh Kusterer was exceptional when we visited the dealership to purchase a vehicle. I would recommend Josh to anyone wishing to purchase a vehicle. We test drove one and purchased it the same day. Was so easy to work with Garber and Josh. They did everything from contacting our insurance company, paying off our old vehicle with our bank, and the paperwork was painless. Best experience I have ever had. More

Great, Personalized Service John Weiss was great to work with! A Malibu came in that he thought would be perfect for me, so he called and held onto it for me. He was right! It wa John Weiss was great to work with! A Malibu came in that he thought would be perfect for me, so he called and held onto it for me. He was right! It was perfect!! I have been recommending Garber, and John to everyone that says they're looking for a new car. Thanks, John!! More

very happy was very happy with the salesman and how I was treated. they was very nice the answered all of the questions we asked. we are very happy with the tru was very happy with the salesman and how I was treated. they was very nice the answered all of the questions we asked. we are very happy with the truck we bought and from now on we will be dealing with Garber from here on out. And would like to thank the sales staff at Garber for all the work they did to make our buying our truck a pleasure. And will be telling all my friends and family about Graber More

One Satisfied Customer I recently posted a review about my experience at Garber Buick and for some reason it didn't register the five stars for quality of work and overall e I recently posted a review about my experience at Garber Buick and for some reason it didn't register the five stars for quality of work and overall experience. I just want to clarify that the service that I received from Matt Lawson and Elvis of Garber Buick was definitely five stars in every category. More

Definitely the worst experience ever! I spent a week dealing with Garber to have them tell me they couldn't put me in the vehicle that I wanted. They made me feel as if they were dishonest I spent a week dealing with Garber to have them tell me they couldn't put me in the vehicle that I wanted. They made me feel as if they were dishonest and unprofessional. Every vehicle that I wanted to lease was impossible to get in my price range. Even after they quoted me for the same vehicle 2 days early. The price just happened to go up $80 in 2 days. I will never ever go back. I went to another dealership and got the exact vehicle that I wanted for the price I wanted and it was the same as the original SUV that I wanted. It's funny how the vehicle cost the same as the Enclave that I wanted. More

buying a car Bought my car at Garber Buick. Employees werevery friendly and helpful. Richard Thomas was the employee I worked with. He was not pushy at all and Bought my car at Garber Buick. Employees werevery friendly and helpful. Richard Thomas was the employee I worked with. He was not pushy at all and it made my car buying experience easy and fun! More