Garber Automotive Porsche Audi

Always First Rate Porsche service team at Garber is always great to deal with. They ensure it is done right the first time and ensure the it is done in a timely fashio Porsche service team at Garber is always great to deal with. They ensure it is done right the first time and ensure the it is done in a timely fashion. Would highly recommend having service done at Garber. More

Excellent The people at Garber have never disappointed me. They are honest and clear about the condition of your car and do exactly what is needed to resolve th The people at Garber have never disappointed me. They are honest and clear about the condition of your car and do exactly what is needed to resolve the problem. The people are cordial and professional in their interactions with clients. I always appreciate that level of support. More

Local experience great, brand experience much less so Garber/Porsche care for me as a customer. Unfortunately, Porsche of North-America is a more difficult problem. It took quite some complaining before t Garber/Porsche care for me as a customer. Unfortunately, Porsche of North-America is a more difficult problem. It took quite some complaining before they located a mat for calibrating cameras (on a brand-new vehicle!) and promised to ship it to Garber. Stay tuned... More

55,000 mile checkup, NYS Inspection, Recall Service was fine but for the fuel pump recall they needed to dump gasoline from my tank before doing work. They dumped a lot my fuel tank was almost Service was fine but for the fuel pump recall they needed to dump gasoline from my tank before doing work. They dumped a lot my fuel tank was almost full and it went down two notches on the gauge. I feel they should have told me in recall to not have more than half a tank of gas when coming in for service or replaced the fuel they dumped to do the service. At almost $3 a gallon for the high test calculated I lost at least $10 worth of fuel. More

Bought used 2011 A8L Transaction went smoothly, thought I negotiated a fair price. I was a little shocked that I was charged for car prep/cleaning. This should be a give Transaction went smoothly, thought I negotiated a fair price. I was a little shocked that I was charged for car prep/cleaning. This should be a given. I've bought well over 30 cars new and used and never had been charged a prep fee. If this is your practice it should be stated up front More

Great experience in every category First I purchased an Audi A6 and not a Porsche. The pull down dialog box does not have Audi in the drop down list. The whole purchase and delivery First I purchased an Audi A6 and not a Porsche. The pull down dialog box does not have Audi in the drop down list. The whole purchase and delivery experience exceeded my expectations. Easy to work with and very professional. More

generally good experience Friendly staff. however, i would have liked a little more of an explanation as to what the 45,000 service check actually covers. Having said that the Friendly staff. however, i would have liked a little more of an explanation as to what the 45,000 service check actually covers. Having said that the staff was welcoming and helpful. I had asked for a loaner while my car was in for service. Everything was prepared and ready for me to take the loaner on the road. A generally good experience More

Audi!! my first service visit was just as great as my experience buying my first audi. seamless and comfortable. i could have my car serviced at an audi de my first service visit was just as great as my experience buying my first audi. seamless and comfortable. i could have my car serviced at an audi dealership closer to my home in buffalo but decided to return to audi of rochester. i will come here for regular service all the time. see you next year!! More

The owner was awesome and gave me a tour The owner Richard was very friendly and welcoming. He gave me a tour and told me about the dealership. He had Audi, Porsche, Honda, and Acura The owner Richard was very friendly and welcoming. He gave me a tour and told me about the dealership. He had Audi, Porsche, Honda, and Acura More

Service Personnel I have owned two different Audi A6s since 2013. While I have had problems with the product, I cannot say enough about the excellent service at Audi R I have owned two different Audi A6s since 2013. While I have had problems with the product, I cannot say enough about the excellent service at Audi Rochester. My belief when buying a new car is to consider how you will be treated after the initial purchase. My service adviser is Nick Jullian. Nick gets it. He is very polite and focuses on customer service to 100%. I appreciate all that he does. More