Garber Automotive Porsche Audi

Great service Super friendly and quick service.. got the appointment at a convenient time, Scott took the car and Paul had paperwork done by the time car was done. Super friendly and quick service.. got the appointment at a convenient time, Scott took the car and Paul had paperwork done by the time car was done. More

Engine oil consumption repairs Garber Audi, after it was determined through testing that my Audi Quatro 2.0 TFSI engine was indeed exceeding the specified upper limit for oil consum Garber Audi, after it was determined through testing that my Audi Quatro 2.0 TFSI engine was indeed exceeding the specified upper limit for oil consumption, rebuilt the engine at Audi's expenses. Given that the cars mileage was over 70K, the Audi service representative advised that it would be cost effective to do the timing belt or chain replacement while the engine was apart, saving me considerable expense in the future. In addition I had the main bearings replaced at parts cost. I now basically have a new engine. Three months later, in the spring, I noticed my AC was not working. While it took an additional trip to finally identify the refrigerant leak location, Garber Audi accepted full responsibility to put my car in tip-top condition. Washing my dirty floor mats was an added bonus. Thank you Garber Audi and the wonderful service representative who facilitated the whole process. More

Great. AS always, I received excellent service from Garber. The service staff were very professional and courteous. It is always a pleasant experience and my AS always, I received excellent service from Garber. The service staff were very professional and courteous. It is always a pleasant experience and my car feels like new every time I drive out of the service department. I feel confident that my car will receive the utmost care when I bring it to Garber. Thanks for your support. More

appreciation I appreciated the service person running out in the pouring down rain and bringing my Q5 closer to the building! only one sit down table to work on I appreciated the service person running out in the pouring down rain and bringing my Q5 closer to the building! only one sit down table to work on my laptop? it had lots of bananas but no power. The high stool counter is fine for a scotch but it is a killer for typing. More

Service as expected and require. My service was performed in the time period quoted, a loaner provided, service completed as requested and the service adviser explained the service as My service was performed in the time period quoted, a loaner provided, service completed as requested and the service adviser explained the service as well as answered my questions unrelated to the immediate service. More

Work carried out as promised Took car in and completed work in a timely manner and kept us informed about progress and when car would be ready. Went over all the work that was com Took car in and completed work in a timely manner and kept us informed about progress and when car would be ready. Went over all the work that was completed. More

Macan 20,000 mile service My service appointment was a "non-event" Very smooth and efficient process. Loaner vehicle was ready to go when I arrived and Paul clearly explained t My service appointment was a "non-event" Very smooth and efficient process. Loaner vehicle was ready to go when I arrived and Paul clearly explained the details of my service. More

Great customer service I used the "Foreign executive financing program" and compared to the option that I had with West Herr BWM, I feel that the program was able to underst I used the "Foreign executive financing program" and compared to the option that I had with West Herr BWM, I feel that the program was able to understand my needs and serve my better. The program itself, the excellent interest rate and how easy it was to sign it, is outstanding for a Executive like me with no prior US based credit record, but the necessary means to buy a car like mine. Teresa, my Audi specialist has been very helpful and knowledgeable. More

My yearly service with Paul and the team. I have been coming to Paul at Porsche at Rochester for 10 years now and the service has always been beyond excellent. They provide me with informatio I have been coming to Paul at Porsche at Rochester for 10 years now and the service has always been beyond excellent. They provide me with information when needed and explain items that I don't understand. My Boxter is 12 years old and always run smoothly thanks to his team. More

It was a great experience and Dan was wonderful. We've been a customer for over 3 years and our experiences have always been very good. We've always been satisfied. Thanks very much! We've been a customer for over 3 years and our experiences have always been very good. We've always been satisfied. Thanks very much! More