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Garber Automotive Porsche Audi
Rochester, NY
744 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction.
That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help.
Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience.
Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 744 reviews
May 02, 2024
Bought my Q5 in (12,000 miles) turned out be a bad gas vapor pump. The replacement part was ordered for a next day delivery. Two days later still no part. I then received a call stating the part was lo vapor pump. The replacement part was ordered for a next day delivery. Two days later still no part. I then received a call stating the part was lost in shipping. (Was it really lost or did someone forget to process the order) Had to reschedule for the following week to get the repair completed. Having only 2 cars it was a bit inconvenient, no offer of a loner vehicle. I will say the service rep was very good to work with. More
by Mlaniak1
Verified CustomerEmployees Worked With
Don’t know his name
May 02, 2024
Dave McAloose is the best! This is our third car with him as our salesperson and with any luck another car next week to make it four! He is quick, honest, and doesn’t push. Jus This is our third car with him as our salesperson and with any luck another car next week to make it four! He is quick, honest, and doesn’t push. Just the facts and a smile! Call him! More
by Tim O
Employees Worked With
Dave mcaloose
April 27, 2024
Service was great. Everyone was polite. The waiting area is clean and neat. Zac told me one of my tires was on the rim wrong, they fixed it right then. Very helpful. Everyone was polite. The waiting area is clean and neat. Zac told me one of my tires was on the rim wrong, they fixed it right then. Very helpful. More
by Nursee44judy
Employees Worked With
Zac
April 25, 2024
Elly was great explaining the features of the vehicle, by the time I drove back to Buffalo I had most of of it out. I would send anyone looking for an Audi to Elly. the time I drove back to Buffalo I had most of of it out. I would send anyone looking for an Audi to Elly. More
by NF732
April 24, 2024
Having purchased my second car working with Allison Avery, I give her my highest recommendation. She was very professional and accommodating. Avery, I give her my highest recommendation. She was very professional and accommodating. More
by pmpete29
April 19, 2024
Fist time buying experience with Garber was excellent! Elly and Sales manager were both great to deal with. Elly and Sales manager were both great to deal with. More
by Tony
Employees Worked With
April 02, 2024
Our sales guy, Dan Bresnan, was incredibly professional, kind and respectful. Jabin, the manager was also extremely helpful and professional. Jayden, our technologist, was super knowledgable and a deli kind and respectful. Jabin, the manager was also extremely helpful and professional. Jayden, our technologist, was super knowledgable and a delight to chat with. All the people at Audi Rochester were so friendly and sweet! You really have a wonderful team. Great experience! More
by JANINEMOONEY
Employees Worked With
Dan, jabin, jayden all excellent
