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Garber Automotive Porsche Audi
Rochester, NY
744 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction.
That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help.
Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience.
Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 744 reviews
April 19, 2013
I brought my car in to have summer tires put on Denelle called and said she was a bit worried about the wear on the tread in the rain and gave me several options all while telling me not to worry I can kee called and said she was a bit worried about the wear on the tread in the rain and gave me several options all while telling me not to worry I can keep the loaner car till we get the tires long story short I always have AMAZING service and always greeted with a warm smile from the entire team. I guess I should also state this great service just resulted in me placing 2 new S7 orders as of today and when our other exec cars come up in Sept it will result in 4 more new car orders with the dealership...... More
by tcdorsey
Employees Worked With
Denelle
December 26, 2012
Best Holiday Experience ever! I was visiting family in Best Holiday Experience ever! I was visiting family in the Buffalo/Rochester area and went to take a look at a Cayenne Diesel. My local dealerships Best Holiday Experience ever! I was visiting family in the Buffalo/Rochester area and went to take a look at a Cayenne Diesel. My local dealerships had told me I had to wait 2-3 months before I could get one as "they were very hot, and they sold out every one of them at asking price". Tim was very professional and greeted me as soon as I stepped foot in to the dealership. He showed me a Cayenne Diesel that had just arrived and I fell in love with it right away. I was a little nervous buying a car from out of state, but he quickly assisted me with the process and ensured all of my questions were answered. I think the dealership may have been giving holiday discounts.. but I was amazed by the discount I was given and VERY happy to say the least. Although I had a long drive ahead and it's snowy out -- they had the car re-detailed for me to pick up! Thank you so much Tim and the staff at Rochester! They also have a really nice supercar in the Audi showroom.. it's quite the looker. More
by venetiis
Employees Worked With
Tim C
August 07, 2012
Do not attempt to trade a car to this dealer as they offer you 20% less than others. Was fully prepared to buy a new 80,000 car however after they brought out the person who appraised my car (who mig offer you 20% less than others. Was fully prepared to buy a new 80,000 car however after they brought out the person who appraised my car (who might have been 20 years old) the deal collapsed. I do not recommend this dealer and suggest if you are buying a Porsche you take the ride to a major city. It will save you thousands. As a side note the salesman Dan was not the issue - he was professional but didnt have the final say in any deal. More
by robertq50
Employees Worked With
Dan
July 25, 2012
I was looking for a Mazda CX-5 recently. Garber was the first dealer I contacted with, simply because it was closer. After two visits, I sat down with the guy (Mark) to discuss about the price. Normally de first dealer I contacted with, simply because it was closer. After two visits, I sat down with the guy (Mark) to discuss about the price. Normally dealers sell new cars with prices lower than the MSRP value. However this dealer refuse to give any discount. They said the price margin was very small and the CX-5 is popular (which basically means if I don't buy it, others will buy it anyway). what reason is that?!! So I contacted other 2 dealers in Rochester area. Guess what, both of them can provide about $700 discount. So I went to the dealer at West Ridge and purchased my car with the right color and model I want and with a satisfied price. FYI, the lady at Mazda West Ridge Rd. is Judy. Very nice lady! More
by bachba
Employees Worked With
MARK CASSATA
