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Garber Automotive Porsche Audi
Rochester, NY
699 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction.
That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help.
Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience.
Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 699 reviews
April 19, 2017
Cordial, efficient and informative The focus was on me, the customer, having been in the retail business for many years I learned that the experience was where the magic happened. The The focus was on me, the customer, having been in the retail business for many years I learned that the experience was where the magic happened. The customer experience is #1. Thank you More
by Mknudsen
Employees Worked With
Carmen, Kenny
Helpful April 16, 2017
Friendly efficient service The customer service was friendly and engaging which made the experience of using part of my Weekend day off for my service less of a hassle. The wor The customer service was friendly and engaging which made the experience of using part of my Weekend day off for my service less of a hassle. The work was good as always. More
by KRISTINE L MCCARTHY
Employees Worked With
Zachary Burke
April 14, 2017
Porsche Service Advisor and Mechanic are the tops! Paul D'Aries is reliable, honest and hard working as the Porsche Service Advisor, and I can always count on him following through with the requested s Paul D'Aries is reliable, honest and hard working as the Porsche Service Advisor, and I can always count on him following through with the requested service. Mike Caezza is ultimately reliable and talented. I trust him with my unique cars and he always does the fine detailed work that I would do myself when approaching a job. More
by vtxdrew
Employees Worked With
Paul D'Aries, Mike Caezza
April 12, 2017
Outstanding dealership! As always, my experience with Garber Audi is aa 10+++++. The waiting area and amenities provide an additional outstanding customer experience - free As always, my experience with Garber Audi is aa 10+++++. The waiting area and amenities provide an additional outstanding customer experience - free wifi, workstations, fresh coffee and refrigerated beverages, a wide variety of snacks. Given the amount of work that the vehicle needed (35k mile service, 2 recall repairs, inspection, interior/exterior clean-up) I was amazed at how quickly everythiing was completed and I was back on the road. More
by Mmaida1
Employees Worked With
Carmen Quattro;
April 02, 2017
Amazing painfree fun! Veronika M made my whole experience buying my first Audi! She is very knowledgeable, professional and makes the buying process smooth and fun. I plan Veronika M made my whole experience buying my first Audi! She is very knowledgeable, professional and makes the buying process smooth and fun. I plan to do business with her for many years to come hopefully. Love my new car and enjoyed the whole experience. Thank you Veronika! More
by Nursee44judy
Employees Worked With
Veronika Mourgides
March 09, 2017
Great Experience! Total experience was a breeze. Very happy with the total experience from the test drive to delivery! This was a totally different experience from my Total experience was a breeze. Very happy with the total experience from the test drive to delivery! This was a totally different experience from my last vehicle purchase. More
by PG123
Employees Worked With
Dennis Barrett
March 08, 2017
Wonderful Service- Superb team of advisors Called in yesterday while I was in the area to inquire about some issues I was having. The service team not only got me in immediately, they had a lo Called in yesterday while I was in the area to inquire about some issues I was having. The service team not only got me in immediately, they had a loaner available so I could get to another meeting. Carmen is fabulous as was the service technician that handled my car. More
by Christin Cleere
Employees Worked With
Carmen
March 07, 2017
Couldn't be happier. First of all, David MacAloose and Tony Srye are awesome and an absolute pleasure to work with. Carmen Quatro helped me with my 15,000 mile service First of all, David MacAloose and Tony Srye are awesome and an absolute pleasure to work with. Carmen Quatro helped me with my 15,000 mile service on my car and to this day I have not had a better customer service experience- anywhere. He was extremely knowledgeable, one of the most professional and courteous people I have ever met, and went well above and beyond the call of duty to make sure that my car was finished and given back to me. I can't thank Carmen and the whole Garber team enough, and I can't wait to continue being a customer. More
by JakeLGT
Employees Worked With
Carmen Quatro, David MacAloose, Tony Srye
March 06, 2017
Great My service appointment with Zack and the entire dealership staff continues to be great.Everybody was very courteous and accommodating.The family like My service appointment with Zack and the entire dealership staff continues to be great.Everybody was very courteous and accommodating.The family like atmosphere is wonderful. More
by Serviceguyzack
Employees Worked With
Zack and Joel
March 04, 2017
Quick fix of a fastener and pick up touch up paint Carmen was awesome at attending to our needs. We were asking about navigation features and Jon stepped in and addressed all of our questions and made Carmen was awesome at attending to our needs. We were asking about navigation features and Jon stepped in and addressed all of our questions and made recommendations/alternatives that we truly appreciated. Carmen and Danelle are absolutely wonderful to work with. More
by bresnan
Employees Worked With
Carmen
