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Garber Automotive Porsche Audi

Rochester, NY

4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

June 01, 2017

Minor Issue, No Problem My salesman continues serve well after the sale is done. Minor abrasion in clear coat on hood fixed! These are little things, that makes me happy. More

by Eric Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McAloose
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. I am glad you enjoyed working with David. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Warranty Issue Resolved - No Hassles My new A6 had a vibration while braking. Having never dealt with this dealer before, I was afraid I'd get the usual "no problem found" or "normal ope More

by Anthony Syracuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for allowing Audi Rochester service the opportunity to earn your business. I am glad the service visit went well and you were able to have a loaner while the work was being completed. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

part one oil consumption test Oil consumption has worsened, need to find the cause while car is under CPO warranty; part 2 test to be performed next visit after warning light comes More

by Wayne Frisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your experience. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

35k service excellent support, explanation and follow up, never have any issues in scheduling or the quality of the service, detailed walkthrough of services perf More

by kkalwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your vehicle service. I am glad you enjoyed the experience. Kevin I Parker, General Manager/Managing Partner

May 30, 2017

repair and oil change The service was over the top. Your team has that, we will take care of you attitude. Not just the individual that was in direct contact with me but More

by kevincannan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apologize I forgot his name
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business and thank you for sharing those kind words for our staff. Kevin I Parker, General Manager/Managing Partner

May 28, 2017

Excellent Detailing I don't know where else you can get your car detailed and get a loaner for the day. Great job. Pleasure dealing with Zach, Carmen, and Danelle. More

by jr585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & Carmen
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service visit. We are glad the service went well! Kevin I Parker, General Manager/Managing Partner

May 27, 2017

Great job Great service, great people!car is back on the road for the summer and needed tires, oil change and some recall updates as well as a standard service More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Gendron, I cannot remember the service managers name, gentleman with a bread. Shawn will know his name but he was fantastic as well!
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your service. I am glad we helped get your vehicle back on the road for summer! Kevin I Parker, General Manager/Managing Partner

May 26, 2017

Quick, easy and precise Zach took care of everything expertly. He kept me apprised of the progress, and made sure my loaner vehicle was clean, filled with fuel and ready. More

by drkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your experience. I am glad Zach was so helpful. Kevin I Parker, General Manager/Managing Partner

May 26, 2017

A perfect ten! Thorough, professional and very considerate of my needs and concerns. I'm so very pleased to be able to count on the Rochester Audi team to take care More

by Satisfied Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner

May 25, 2017

Professional, helpful, honest, friendly This is my first Audi and it will not be my last. I have had a great experience throughout the purchase and the servicing of my car. More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk, I forgot his name. Red beard, friendly, helpful
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

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