Garber Automotive Porsche Audi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Under promises and over delivers, very knowledgeable. Dave our sale man went the extra mile in setting up the car and even worked with two outside vendors so that I could have my car ready the way I wante Dave our sale man went the extra mile in setting up the car and even worked with two outside vendors so that I could have my car ready the way I wanted when we picked it up. David knows a lot about his cars and is a very pleasant person to buy a car from. Good consultive knowledge about the options and the high level of tech on the car without the pushiness that you can get at many dealerships. More
CPO S4 - good experience, no surprises This is a well-above average car salesperson and solid dealership. Organized, diligent, professional, but never pushy. He took the time to make This is a well-above average car salesperson and solid dealership. Organized, diligent, professional, but never pushy. He took the time to make sure I was comfortable, and I felt confident enough to make my first remote/interstate purchase of a vehicle. Even with CPO covering major mechanical issues, there is a level of trust that must be established to make this large a purchase remotely. David McAloose took the time and was above-board. Also, when the paperwork came, there were no BS fees or add-on's, it showed the price we agreed on in principle, with only the fees and tax that had been discussed and agreed upon. Lately, I have been pretty disappointed in luxury car buying experiences that seem to be going the way of all the bad stereotypes. This dealership restored my faith a bit... More
A Stellar Experience As always, a stellar experience from beginning to end. Excellent customer service by extremely helpful, informative, experienced, and down to earth sp As always, a stellar experience from beginning to end. Excellent customer service by extremely helpful, informative, experienced, and down to earth specialists. David McAloose went above and beyond expectations in helping me select the perfect vehicle with a phenomenal deal. Having been an Audi client with Garber for a while, the new showroom is stunning and the service department is always on their game with anything you need. I can not recommend Garber enough for anyone in the market for a new vehicle. More
The staff I want to thank these people for getting me into a more suitable car from a recent mistake that I made. Rich Ferrari made this happen along with Teres I want to thank these people for getting me into a more suitable car from a recent mistake that I made. Rich Ferrari made this happen along with Teresa and tony. Very polite people. Also Ali was super cool and knowledgeable about these cars, we had a great laugh. Thank you to all at the Audi dealership. Oh I also wanna mention Stacey Shuryn, she had such a great attitude, very pleasant to be around. A+ More
Professional, Courteous Service and Personel This was my 10000 mile maintenance service on my Q7. Provided a loaner and my entire service was complete in three hours! Erin at the service desk wa This was my 10000 mile maintenance service on my Q7. Provided a loaner and my entire service was complete in three hours! Erin at the service desk was helpful and quickly took care of logging me in and getting me on my way, I have been very happy with my Audi experience! More
Friendly, professional staff!! I have had my Audi A3 serviced here exclusively. Everyone I've interacted with has been friendly, accommodating, and above all, professional to the nt I have had my Audi A3 serviced here exclusively. Everyone I've interacted with has been friendly, accommodating, and above all, professional to the nth degree. More
inspection I spoke with the tech and he answered all my questions in a very professional and friendly manner. I asked him to check a few other items which he did I spoke with the tech and he answered all my questions in a very professional and friendly manner. I asked him to check a few other items which he did do then explained to me. he More
very positive Always responsive, attentive to detail, you don't have to wait a long time, no issues everyone is personable friendly and cares about doing their job Always responsive, attentive to detail, you don't have to wait a long time, no issues everyone is personable friendly and cares about doing their job well More
New Car the implementation process was flawless. Walked through entire features of the Macan. Am pleased with my first Porsche purchase. thank you to Tim Carn the implementation process was flawless. Walked through entire features of the Macan. Am pleased with my first Porsche purchase. thank you to Tim Carney and team. More
Defective Catalytic Converter My rating would have been higher, but I had to bring it in twice in 3 days for the same issue. The problem was identified the 2nd time and Garber Tech My rating would have been higher, but I had to bring it in twice in 3 days for the same issue. The problem was identified the 2nd time and Garber Technicians did a great job on the repairs. I would like to recognize the great job that Ms.Hetrick does in the service department at Garber Audi. She always makes me feel like I am very important to Garber. More