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Garber Automotive Porsche Audi

Rochester, NY

4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

November 21, 2017

A great experience with a specialty car David was great to deal with. Was able to do everything remotely since I'm about 3 hours away. One of the smoothest transactions I've ever had buying More

by Jay Rabinowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McAloose
Nov 22, 2017 -

Garber Automotive Porsche Audi responded

Thank you for allowing Audi Rochester the opportunity to earn your business. I am glad you enjoyed your experience with David. Enjoy your new Audi! Kevin I Parker, General Manager/Managing Partner

November 13, 2017

Poor customer care from sales staff New to Porsche and purchased my Macan one year ago. Never felt I was a particularly valued customer by the SA (Tim Carney). I've had many contacts r More

by Donavan
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Carney
Nov 15, 2017 -

Garber Automotive Porsche Audi responded

Hello, we cannot seem to find you in our customer records or recall having a customer with an issue about their experience with our dealership. We would like to discuss this more and hope that you can give our Sales Manager a call at your convenience. Rich Ferrari (585) 334-1600

October 23, 2017

Found my Perfect car!! Me and my husband had been wanting to buy a car for me for a while, but we never managed to agree on which car should we get for me. After an entire More

by whitesakura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Srye, David McAloose
Oct 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your new car dealer choice. I appreciate you sharing your recent experience with David McAloose. It sounds like he was a great fit for you on your car search. We hope you are loving all that Audi has to offer and should you have any questions please do not hesitate to give us a call! Kevin I Parker, General Manager/Managing Partner

October 16, 2017

Personalized service I owned an Audi A4 15 years ago. After test driving a BMW , I knew I wanted the simple elegance of the Audi design and ride I remembered. Once ente More

by Noreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Srye, David McAloose
Oct 17, 2017 -

Garber Automotive Porsche Audi responded

Thank you for giving Audi Rochester the opportunity to earn your business. I am glad you were able to work with Dave on finding the right Audi that fits you best. Audi is a great choice for all its advanced technology and design. We hope you will take full advantage of all the features it has to offer! Thank you for your business and enjoy your Audi! Kevin I Parker, General Manager/Managing Partner

October 12, 2017

Unprofessional sales reps Highly discriminated against! Was looked down, mocked, and made a joke of the staff for "not appearing to possess the proper funds"! Thankful for Schm More

by AudiV10owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Carney
Oct 12, 2017 -

Garber Automotive Porsche Audi responded

Hello, I am sorry to hear about your experience at our dealership. I have sent you a private message to get some more information so I can analyze what happened on our end. At your earliest convenience, please let us know. Kevin I Parker, General Manager/Managing Partner

September 19, 2017

CPO 2014 Audi S4 I was thoroughly impressed with the attention to detail and professionalism with my salesperson, Lidia Grasso. It seemed that she put as much time an More

by 14-S4
Recommend Dealer
Yes
Employees Worked With
Lidia Grasso
Sep 19, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent vehicle purchase. We appreciate all the kind words for Lidia, whom you worked with. She is a great asset to our team and takes finding the right vehicle, with all the right information, to her customers seriously. You had a good match with her. Enjoy your new Audi vehicle and thank you again. Kevin I Parker, General Manager/Managing Partner

September 03, 2017

Wonderful experience all around My wonderful experience started the moment I first walked into the Audi dealership and was immediately welcomed by Lidia. She was friendly, knowledg More

by carolfitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ferrari, Ali Al Saeedi, Lidia Grasso
Sep 05, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent vehicle purchase. We are so happy to read about your experience with Lidia and the staff here at Audi Rochester. We hope we provided you with a customer experience unlike anything else. We appreciate your business and thank you for sharing your experience with others! Kevin I Parker, General Manager/Managing Partner

August 30, 2017

Different I have never had a luxury vehicle before so this entire experience was unexpected, it was a great experience and just confirms how special owning an A More

by srmllr13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Srye, David McAloose, Zach Burke
Aug 31, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your luxury vehicle purchase. We hope you will enjoy all that your new Audi car has to offer. It is a remarkable automobile. Thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner

August 30, 2017

Audi Service The staff upon drop off were friendly and accommodating. Staff was honest bout the work that was needed, which at service centers can often be somewha More

by mm1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
Aug 31, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service needs. We appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner

August 28, 2017

Exemplary Certified Sales Representative I had the pleasure of meeting and working with Lidia Grasso At Garber Automotive while shopping for used Audis. She was very professional and knowled More

by Katseyes$1969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lidia Grasso
Aug 29, 2017 -

Garber Automotive Porsche Audi responded

Thank you for giving Audi Rochester the opportunity to earn your business. We also thank you for the very kind words for Lidia Grasso. She is a great asset to our Audi team and I am glad you enjoyed working with her. Enjoy your new vehicle and thank you again! Kevin I Parker, General Manager/Managing Partner

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