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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
699 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 699 reviews

August 19, 2023

Very clear re needs of car repairs. efficient in letting me know details & status. Friendly staff. More

by marykcollins
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Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 24, 2023 -

Garber Automotive Porsche Audi responded

Here at Porsche Audi Rochester, we are always thankful for positive feedback from our customers. Thank you, Marykcollins!

Helpful
August 19, 2023

Great customer service! I needed some unexpected maintenance work done at my last oil change appointment. They were able to get me a same day loaner and take care of everyth More

by ANDRIANA.SHUMOVA
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Recommend Dealer
Yes
Employees Worked With
Zach, Corey
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Aug 24, 2023 -

Garber Automotive Porsche Audi responded

Andriana, we're glad to know Zach and Corey were able to assist you swiftly at Porsche Audi Rochester. We strive for great customer service! Thanks for the review.

Helpful
August 18, 2023

Highest quality service and caring people easy to talk to, perfectly fitting the brand as one would hope! More

by KENMCC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd, Tim, Paul
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Aug 18, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know you had a top-notch experience with our team at Porsche Audi Rochester. We always aim to provide the highest quality service that matches our brand's reputation. Thanks for your review!

Helpful
August 17, 2023

Todd is one of the most gracious knowledgeable people I have had the pleasure of dealing with in a customer service setting total asset to any company and one of the main reasons I bring my car for service More

by AUSTEN.JONES1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd Trask
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Aug 18, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that Todd's knowledge and customer service skills made your experience at Porsche Audi Rochester a positive one. We appreciate the feedback, and look forward to seeing you for future services!

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August 17, 2023

Every interaction I have had with the folks at Porsche Rochester has been very pleasant. The employees are professional and knowledgeable. More

by RSCHICK
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Recommend Dealer
Yes
Employees Worked With
Paul D'Aris and Todd in service and Dennis Barrett in sales.
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Aug 18, 2023 -

Garber Automotive Porsche Audi responded

RSCHICK, we're delighted to know that your interactions with our team at Porsche Audi Rochester have been pleasant and informative. Thanks for sharing this positive feedback!

Helpful
August 16, 2023

Great service so far. Enjoy bringing my car in. I like the video progress report. Chris Dean is very good. I will continue using the dealership for service. More

by SATURNO.ANTHONY
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Recommend Dealer
Yes
Employees Worked With
Chris Dean
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Aug 17, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you've been enjoying our service and the video progress reports at Porsche Audi Rochester. It's great that Chris Dean has made a positive impression! We look forward to continuing to serve your car needs in the future.

Helpful
August 15, 2023

This dealership is thorough and professional, and I will continue bringing my Macan to this dealership for service. More

by MARKTBOYD001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul De Areis
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Aug 16, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're delighted to know you've had a positive experience with our team at Porsche Audi Rochester. We look forward to continuing servicing your Macan in the future!

Helpful
August 15, 2023

Service Dept very courteous, got timely and prompt appointment. The dealership space was very clean, with nice waiting area. Was happy to receive free Uber transportation back and forth during the More

by PHILTK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 15, 2023 -

PHILTK responded

Had only one concern: the car was not washed after service; which most of other Audi dealerships do.

Aug 15, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review and constructive feedback of Porsche Audi Rochester.

Helpful
August 14, 2023

Customer service was great and the team was very professional. They keep me abreast of any thing that may a potential problem outside of the scheduled work. Any questions I had were answered to my More

by JSLAUGH1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Aug 15, 2023 -

Garber Automotive Porsche Audi responded

JSLAUGH1, we're glad to know you found our team at Porsche Audi Rochester professional and helpful. We always aim to keep our customers informed throughout the process. Thanks for your feedback!

Helpful
August 13, 2023

Customer service was great and work was done to my expectations. Will have my future detailing done at this dealership. More

by HMARINO60
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 15, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a great experience with our customer service and that we met your expectations at Porsche Audi Rochester. We look forward to taking care of any future detailing needs for your vehicle!

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