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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

September 14, 2023

I had a very pleasant experience. Extremely knowledgeable staff. Chris, the service advisor, was particularly helpful. More

by RETIREDAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a pleasant experience with us at Porsche Audi Rochester! Your kind words about our knowledgeable staff and Chris, in particular, are greatly appreciated. Thank you for your review!

September 14, 2023

Service department is outstanding. Always very knowledgeable and attentive to my vehicle needs and issues. More

by BRAD.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that our service department at Porsche Audi Rochester has been able to meet your vehicle needs effectively. Thanks for the positive feedback!

September 13, 2023

Brought the car in for a track inspection before attending a HPDE event. The service was through and completed quickly. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries, Tim Carney
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Sep 19, 2023 -

Garber Automotive Porsche Audi responded

Craig, we're glad to know our team at Porsche Audi Rochester could provide you with a thorough and speedy service before your HPDE event. Safe travels on the track!

September 13, 2023

Easy and fast appointment as a new customer. Greeted well and met with the service manager who was very accommodating. Great experience overall. More

by KENLES98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
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Sep 19, 2023 -

Garber Automotive Porsche Audi responded

KENLES98, we're glad to know your first appointment with us at Porsche Audi Rochester was smooth and efficient. Thanks for the positive feedback!

September 13, 2023

It was great all personal were great got out of there is less than an hr. All is good More

by ADELEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
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Sep 19, 2023 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Audi Rochester for your service needs, we appreciate your positive feedback!

September 12, 2023

Toke care of all the needed repairs required for the car. Also gave me a loaner to let me get around the town for the day. More

by SPKEAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don’t know the names
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Sep 18, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that our team at Porsche Audi Rochester was able to assist with your car repairs and provide a loaner for the day. Thanks for sharing this positive feedback!

September 10, 2023

Curtious and knowledge personnel. They explained what is recommended, they explained their concerns and ultimately gave me the choice of what I wanted done. More

by MARCOFGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Sep 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you appreciated our knowledgeable team and the detailed explanations provided at Porsche Audi Rochester. We always aim for transparency in all we do, so it's great that this resonated with you!

September 09, 2023

Chris Wood was courteous, professional and efficient. . I hope that the next time that I need service on my A3 will be just as easy. Thank you!! More

by LUCIA18182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wood
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Sep 12, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Wood provided you with a professional and efficient service experience at Porsche Audi Rochester. We'll do our best to ensure your next visit is just as smooth! Thank you for the review!

September 09, 2023

Paul D’Aries does a great job as my service advisor. Scott and rest of service team five stars as well. More

by TAWASW
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
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Sep 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul, Scott and the rest of our service team at Porsche Audi Rochester provided you with a five-star experience! Thanks for sharing your feedback.

September 08, 2023

Paul remember us and our car. He knew what we needed and made sure it was done when we needed it. More

by BLUHMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Sep 12, 2023 -

Garber Automotive Porsche Audi responded

Reading this truly made my day! We’re always striving to provide exceptional customer service to every person who walks through our door, so I’m glad this was your experience. Thank you from all of us at Porsche Audi Rochester. Let us know if there’s anything else we can help with!

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