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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

September 21, 2023

Wrong parts installed, had to return to have correct ones ordered and installed next day More

by SJM107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jill Whitmire
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Sep 22, 2023 -

Garber Automotive Porsche Audi responded

We’ve used your recent visit as a training opportunity for our team as we strive to provide the best possible service for our customers. I sincerely apologize for any inconvenience we caused and appreciate you allowing us the opportunity to fix it the following day.

September 21, 2023

This was the best service appointment I have had at any dealership, including previous visits to Garber Automotive. Thank you. More

by MikeSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employees working the service counter
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Sep 22, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that your service appointment at Porsche Audi Rochester was the best you've had! We appreciate your kind words and look forward to serving you again in the future.

September 19, 2023

We had an impeccable experience in buying our new car at Audi Rochester. David Mcaloose went above and beyond to help us with the documentation and deliver the car within 3 days. David was professional yet More

by Dibyendu Das (Dibs)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Jabin, Jackson
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Sep 20, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that you had an impeccable experience with us at Audi Rochester. It's great to see our team, especially David, went above and beyond in assisting you throughout the process. We appreciate your recommendation! Safe travels in your new car!

September 17, 2023

I’ve always had a very positive experience whenever I visit the service department, superb service More

by MAESPEUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

We are honored to receive your support, Maespeut. Thank you! - Audi Rochester Team

September 16, 2023

Audi Rochester provided great service. They performed the work quickly and provided a complimentary inspection during the process. More

by DBACCHETTA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Chris
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a great experience with us at Audi Rochester! Our team is always here to provide quick and efficient service. Thanks for the positive feedback!

September 15, 2023

As usual everyone very professional and service took a short time, was explained well. Always a good experience. More

by CBEDETE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

CBEDETE, we're glad to know you had a good experience with us at Porsche Audi Rochester. We appreciate your feedback and look forward to seeing you again!

September 15, 2023

Dealer was efficient and thorough on service call. Dealer needs to facilitate courtesy car wash when done. More

by TURECKI0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Thanks for the feedback! We're glad to know you found our service efficient and thorough at Porsche Audi Rochester. Your suggestion about a courtesy car wash is noted, we always appreciate ideas on how to enhance your experience with us.

September 15, 2023

Great experience was in and out in less than 2 hours They took the time to understand my needs More

by MIKEP19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan and Pete
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Thank you for leaving us such a glowing review! It's fantastic to hear that you had an excellent experience buying your new vehicle, as it is our goal to meet the needs of customers. On behalf of everyone at Porsche Audi Rochester, congrats, and safe travels!

September 15, 2023

The service Porsche provided was excellent. I appreciated the video walk through and the detailed info it provided. More

by CATHERINE.CHIVERTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 21, 2023 -

Garber Automotive Porsche Audi responded

Catherine, we're glad to know you found our video walkthrough and detailed information helpful at Porsche Rochester. Thanks for the positive feedback!

September 14, 2023

Professional, courteous staff. Great space to work while waiting for service. Restrooms clean. Good irdtvyome experience More

by GAILDORRHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
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Sep 20, 2023 -

Garber Automotive Porsche Audi responded

Gail, we're glad to know you had a positive first-time experience at Porsche Audi Rochester. Our team always aims for professionalism and courtesy. Thanks for the review!

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