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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

September 25, 2023

They have been Professional, responsive, and efficient. My interactions with them have been very good. More

by CAROLINECRITCHLOW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 03, 2023 -

Garber Automotive Porsche Audi responded

Caroline, we're glad to know you had a positive experience with our team at Audi Rochester. We strive for professionalism and efficiency in all interactions. Thanks for your feedback!

September 24, 2023

Great Service! Zach is the best! Good recommendations for additional work come Spring ‘24 after the convertible comes out of winter hibernation. More

by RICHARDDALE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 02, 2023 -

Garber Automotive Porsche Audi responded

Richard, we're glad to know Zach provided great service and helpful recommendations for your convertible at Audi Rochester. We look forward to assisting you in Spring '24!

September 24, 2023

Chris was very helpful and the mechanic did a great job on the car. Awesome! More

by PVB3333
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 03, 2023 -

Garber Automotive Porsche Audi responded

Pvb3333, thank you for the positive feedback about your recent visit to Audi Rochester!

September 24, 2023

Zack in Service and Champlain in Parts are both high performing professionals and exceeded my expectations! More

by PHOTHIRA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Champlain
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Oct 03, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Zack and Champlain exceeded your expectations at Audi Rochester! We appreciate the positive feedback. Safe travels ahead!

September 24, 2023

Zach is the best. Very knowledgeable and is great at his job. Give this man a raise! More

by cideman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 02, 2023 -

Garber Automotive Porsche Audi responded

Thank you for your confidence in Audi Rochester, and for your business. We are grateful to have you as a customer!

September 24, 2023

Zach and the service department are the reason I keep coming back to Garber. They are professional, knowledgeable and very pro customer. More

by Audi granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
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Oct 03, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that our service department, especially Zach, has been able to provide you with such a positive experience at Audi Rochester. We appreciate your loyalty and look forward to serving you in the future!

September 23, 2023

I always love working with Zach. Have been using service since 2014. They are knowledgable and keep my car working well. My only negative was wait time -i had to wait about three wee More

by CCMEAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 02, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that you've had a positive experience with Zach and our team at Porsche Audi Rochester. We appreciate your feedback about the wait time and will work on improving this aspect of our service. Thanks for sticking with us since 2014!

September 23, 2023

Great service. Always. Everyone is so attentive and cordial. A customer since 2002. Always improving. More

by TORRADO14608
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Carney, Paul D’Aries
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Oct 02, 2023 -

Garber Automotive Porsche Audi responded

Thanks for sticking with us since 2002, TORRADO14608! We're glad to know you've consistently received great service at Porsche Rochester. Here's to many more years of partnership!

September 22, 2023

Both Pauls are great and a pleasure to work with. A nice experience in every regard. More

by SDEPERRIOR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 28, 2023 -

Garber Automotive Porsche Audi responded

Sdeperrior, thank you for your business and your kind review! - The Porsche Rochester Team

September 21, 2023

My car was ready much earlier than expected . Zach was very kind and was efficient . More

by LAPEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Report | Print
Sep 22, 2023 -

Garber Automotive Porsche Audi responded

This is the kind of feedback we love to receive! I’m delighted to hear our team made servicing your vehicle as efficient as possible. Thank you so much from all of your friends here at Audi Rochester, and we hope to see you later on down the line. Take care!

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