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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
730 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 730 reviews

October 11, 2023

Very friendly staff! Technician was wonderful Chris at Audi Service was very helpful and kind! More

by TRISHMD57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
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Oct 12, 2023 -

TRISHMD57 responded

You guys were awesome ! Great service !

Oct 17, 2023 -

Garber Automotive Porsche Audi responded

We really appreciate you taking the time to leave Audi Rochester this awesome review, thank you!

October 09, 2023

Work was quoted quickly and accurately. The Service technician video and explanation was very helpful. Great communication with the Service lead regarding timing of repair and pickup logi More

by SteelersFan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Oct 17, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that you found our service efficient and communication clear at Porsche Audi Rochester. Thanks for the positive feedback, we appreciate it!

October 06, 2023

Zach was excellent in every way. Work was done competently and quickly. Much improved than experiences I've had. More

by GEORGEFWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke,
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Oct 13, 2023 -

Garber Automotive Porsche Audi responded

George, we're glad to know Zach provided excellent service at Audi Rochester and that your experience was improved. Thanks for the positive feedback!

October 06, 2023

Outstanding and thorough service in real time! They have consistently exceeded my expectations with respect to service and communication. More

by HARRIS_GELBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 13, 2023 -

Garber Automotive Porsche Audi responded

Harris, we're delighted to know that our team at Audi Rochester has consistently exceeded your expectations with their service and communication. Thanks for sharing your experience!

October 05, 2023

Great appointment availability. Excellent customer service and workmanship. Always a pleasure to visit the dealership and service dept. More

by GLENN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D aries....spelling?
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Oct 11, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that you had a great experience with our service department at Porsche Rochester. We strive for excellent customer service and workmanship, so it's wonderful to see we hit the mark! Thanks for your review.

October 05, 2023

Great service team! I have been a loyal customer since 2003 and I won't go anywhere else. More

by rpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke, Linus Januska
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Oct 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for trusting us with your business! We are very glad that you had a great experience working with us here at Audi Rochester since 2003! Safe travels until next time!

October 03, 2023

Everything was excellent. The service was explained as well as other questions I had. It was also on time. More

by TTKIT62231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luka
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Oct 11, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that you had an excellent experience with us at Audi Rochester! Our team is always here to provide timely service and answer any questions. Thanks for the review!

October 02, 2023

These guys are in a league of their own! I love the personalized concierge level of service that I get from Zach Burke....he knows me and what I like and consistently delivers! Wonderful exp More

by cpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
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Oct 09, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know you've had a wonderful experience with us at Audi Rochester! It's great that Zach has been able to provide the personalized service you deserve. Thanks for your kind words and we look forward to serving you again in the future!

October 02, 2023

Garber Porsche Audi, specifically David McAloose, was exceptional to work with for my purchase. David made the process simple and answered all my questions without pushing me in one direction or another. More

by smcdona9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McAloose
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Oct 10, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that David and our team at Porsche Audi Rochester made your purchase process simple and pressure-free. Thanks for recommending us, we appreciate it!

October 01, 2023

Always can count on Paul and the mechanics there. Love the crew and the support More

by MBUNDY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Oct 09, 2023 -

Garber Automotive Porsche Audi responded

We are honored to receive such a high recommendation from you. All of us at Porsche Audi Rochester appreciate your support and look forward to working with you again in the future.

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