Garavel Subaru

Owner of the cars It was my pleasure to buy my new 2nd car( 2017-Outback ). The sales person, Gary Baumann is well professional and honesty guy ! I have known him It was my pleasure to buy my new 2nd car( 2017-Outback ). The sales person, Gary Baumann is well professional and honesty guy ! I have known him since I bought 1st car ( 2016-Outback ) and at this 2nd time, he becomes more vivid for his marketing target and sincere negotiator with customer. Yes, it is comfortable to deal with a business including Tom Nerreau, Financing Manager in his office. I wish Gary to contribute to the Subaru and his office as a good salesperson with his special attraction and efforts for future customers to come. Robert Kim More

Our New 2017 Forester Gary B. - is very professional and was a pleasure to work with!! We highly recommend Gary and Garavel Subaru for making the experience of purchasing o Gary B. - is very professional and was a pleasure to work with!! We highly recommend Gary and Garavel Subaru for making the experience of purchasing our vehicle real easy. No hassle! We appreciate his honesty and integrity. We are longtime repeat customers, sales and service..Gravel is the only place to go for your Subaru. GREAT JOB! Zane & Jan D. More

Pat's Review Jason Witkowsky was very helpful handling my daughters recent purchase of a 2017 Subaru Forester. This purchase involved my cosigning on a load for Jason Witkowsky was very helpful handling my daughters recent purchase of a 2017 Subaru Forester. This purchase involved my cosigning on a load for my daughter. She had to trade in her other Subaru also. Jason was informative and patient with us during the process. I highly recommend him. More

Adithya and Manasa's review Joe is absolutely wonderful. Knowledgeable and takes time to go over the details. Go to the dealership and ask for Joe Wiatrzyk, he won't disappoint y Joe is absolutely wonderful. Knowledgeable and takes time to go over the details. Go to the dealership and ask for Joe Wiatrzyk, he won't disappoint you . Thank you Joe! More

Easy, breezy from start to finish Nicole was courteous, efficient, approachable and an absolute pleasure to work with. Actually, all the Garavel team members that we came into contact Nicole was courteous, efficient, approachable and an absolute pleasure to work with. Actually, all the Garavel team members that we came into contact with were the same. More

Amazing Sales Experience, Poor Finance My sales experience at Norwalk Garavel with Gary Baumann was great, he was phenomenal. When I went into the dealership he had the keys ready for me to My sales experience at Norwalk Garavel with Gary Baumann was great, he was phenomenal. When I went into the dealership he had the keys ready for me to go look at the car. Being that this was my first time going into a dealership to buy a car on my own, I really like the fact that he went through everything with me step by step which I thought was really great! When I went in to pick up the car he took the time to help me set up my Bluetooth and answer any questions I had and even gave me the basics on driving a stick shift car. I can honesty say Gary's customer service was the best my family and I have ever experienced at a dealership! As for the finance I felt very rushed, and received a completely opposite attitude I received from sales. We were given optional extra warranties for the car which after turned down the tone of voice changed and we were told the same sales pitch about them another 3 or 4 times.When looking over my paperwork I saw there was an optional etching fee which I didn't want, when I stated that I didn't want that all I got back was attitude and smart remarks which I didn't find professional at all. Such as "if I didn't want to take the fee then I could cancel my deal and walk away". After a lot of back and forth and having to involve the Manager we got the deal done. Overall I'm very happy with my new car, and I would recommend Gary to any one looking to get a Subaru which is why I gave this dealership five stars but I would just warn them about the unprofessionalism with the finance. More

excellent service Bought two cars from Garavel this year. Love my Forester and my wife loves her Outback. It was great dealing with Elvin and everyone at Garavel Subaru Bought two cars from Garavel this year. Love my Forester and my wife loves her Outback. It was great dealing with Elvin and everyone at Garavel Subaru. More

Great Sales experience, Poor Finance dept experience. For Sales, I rate Dave Novik tops, the very top. He was patient, and excellent in every category in helping me choose between an Outback and Forester For Sales, I rate Dave Novik tops, the very top. He was patient, and excellent in every category in helping me choose between an Outback and Forester. He explains everything thoroughly and says I can reach out to him to help me with all this new technology in the cars. Thank you, Dave. I appreciated your outstanding service. As for the Finance dept, I expected help in understanding and explaining the costs of the car and its fees, etc. But, what I got were sales pitches about all the added products I could get, without enough time to figure out what I would need and not need. If I had it to do over again, I would have walked out of the dealership. Those products would add up to $6000 on top of my new Limited Outback. Absolutely outrageous!! Best said, if I had talked with the Finance dept initially, I would not have bought a new car at this dealer. This is my opinion. More

Praise for Jason and Jose My last car was totaled in an accident and I needed to get a replacement car. Jason was very helpful in helping me select a new car and he was very t My last car was totaled in an accident and I needed to get a replacement car. Jason was very helpful in helping me select a new car and he was very thorough in explaining how my new Legacy works. Jose also did a great job getting me quick financing. More

Problem Solvers!! The team at Garavel Subaru was kind, patient, and knowledgeable. I walked in with a problem and little to no hope, but walked out with a solution and The team at Garavel Subaru was kind, patient, and knowledgeable. I walked in with a problem and little to no hope, but walked out with a solution and a new car. Kevin patiently made sure that I thoroughly understood all of the options available to me, then Jose fought hard to help me achieve the best one. Super grateful for all the support! More