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Garavel Chrysler Jeep Dodge Ram - Service Center

Norwalk, CT

3.8
852 Reviews
Call Service Center (203) 845-8040

852 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center

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January 16, 2012

My Jeep was not ready to be picked up when promised it would be. And they told me what the cost would be for the service, and it came in much higher than the quote. Disappointed overall, especially beca More

by NinaBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 23, 2012 -

Garavel Chrysler Jeep Dodge Ram responded

We apologized to this customer and assured her it would not happen again. We try to be very sensitive to our customer's needs and respectful of their schedules but obviously failed in this case. We also tried to find out what happened with the customer's bill and why there was a discrepancy between the original quote and the final amount. Unfortunately, without more information from the customer we have not been able to trace the transaction. This is not common practice for us and we would like to know where our process failed.

September 28, 2007

Dropped off a 2001 JGC for what should have been minor repairs i.e., left turn signal malfunctioning, rear hatch lock motor making sounds, and passanger side window motor broken. The car came back with t More

by mrtriath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
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