Garavel Chrysler Jeep Dodge Ram - Service Center

Came in for an oil change and mentioned that I had heard a clunking in the front end occasionally. The oil change was done and they tightened whatever was making the noise. All done at one visit and price a clunking in the front end occasionally. The oil change was done and they tightened whatever was making the noise. All done at one visit and price was right. Service with a smile! All set to go until the next oil change. Don't need a second visit to take care of what they found! More

Work with you on prioritizing maintenance within budget. Turnaround is fast, good about getting the car worked on so you can get on with your day. Turnaround is fast, good about getting the car worked on so you can get on with your day. More

Jennifer Saunders is an excellent employee. I arrived without an appointment at 7am on 7/25/2012 for an unexpected problem with my 2012 Jeep Wrangler. The first two employees who saw me at the service ga without an appointment at 7am on 7/25/2012 for an unexpected problem with my 2012 Jeep Wrangler. The first two employees who saw me at the service garage entrance told me that they could not help me as they had a 7am meeting that they had to attend. They each told me that they could not help me as they were not open and that I would have to wait until 7:30 when someone would be able to help me. As a physician with patients to care for beginning at 7:30 this was not an option for me. Jennifer took a small amount of time from her meeting to help me. She gave me a ticket for my car, took my key and asked if she could call me following the meeting to go over what the problem with my vehicle was. She called me shortly thereafter and in a very timely and informative fashion had my car repaired and back in service by 1pm. I recognize that showing up to a service center before hours is a time when service should not be expected. However, there are ways to handle this situation as a service center and as a decent human being and Jennifer Saunders is a person who understands and shows compassion for the customer. I greatly appreciate that! If anyone has any questions for me about this encounter please feel free to contact me at 203 858 0296. Thanks Jennifer! Paul Beiles, MD More

I was recently in CT from out of state when I realized that I had a dangerous brake situation that needed immediate attention. I called a closer dealer, explained my situation but they could not take me that I had a dangerous brake situation that needed immediate attention. I called a closer dealer, explained my situation but they could not take me for one week. When I called Georgetown in Norwalk they were very caring and listened to my dilemma. Although they were also very busy they told me to bring my car in asap. I brought it in on Thursday, it was ready Friday and I was able to get home to MA the next day without the hassle of borrowing or renting a car. Jennifer and Keith were topnotch! Christie Kozak Sudbury, MA 01776 More