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Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
850 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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850 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
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December 20, 2012
I began my relationship with this dealership 27 years ago when I bought my first jeep. Over the last many years I have purchased 5 jeeps from Paul Garavel and his dealership because they give me a great pric when I bought my first jeep. Over the last many years I have purchased 5 jeeps from Paul Garavel and his dealership because they give me a great price and excellent service. As a result, although they moved to another town 20 miles away, and even though there are at least 2 other jeep dealerships that are much closer, Pauls group is the only one to ever service the jeeps I have owned. I recognized the professionalism and thoughtfulness they give to their customers and I can depend on them to treat me and my cars well. When I arrived yesterday Christa greeted me and did the service write up. She called later to tell me what issues required attention and to ask permission before proceeding even though I give them carte blanche (trust). When returned Ramon greeted me by name, Michelle prepared the paperwork efficiently and couteously communicated what it included. Keith explained the work that was done and provided the additional paperwork. Kirk ran for my car as if I was the only customer. I am loyal to this group of professionals because they exceed my expectations (including those of the luxury dealership I purchased my family sedan from at twice the cost of a jeep). I currently have four cars in my garage and there will always be a jeep among them. I plan on buying my next new jeep from Paul next year. More
by rottblatt
Helpful December 17, 2012
I received a coupon in the mail for a reduced price oil change on my CHrysler 200. I was reluctant to even try to get in on a Saturday but was assured there would not be a problem. To my delight I was i change on my CHrysler 200. I was reluctant to even try to get in on a Saturday but was assured there would not be a problem. To my delight I was in and out in an hour and received helpful info from Christa regarding the now lower prices on oil changes and quicker service. I was also advised to have my tires rotated which allowed me to actually rest for another 20 mins while I enjoyed a cup of cocoa and read a magazine in the very comfortable waiting area. Thanks Georgetown and Christa for your thorough and friendly service. More
by shel07
December 15, 2012
I was hesitant to go to a dealership for service because you hear they are too expensive. I am so glad I tried Paul Garavel’s Dodge in Norwalk Ct. I had just moved to the area and needed some regular main you hear they are too expensive. I am so glad I tried Paul Garavel’s Dodge in Norwalk Ct. I had just moved to the area and needed some regular maintenance on my 2011 Dodge Ram 1500. Not only was the price better then the national discount auto chains service stations the customer service was top notch as well. Thank you Keith Zarembski for all your help with my truck. Paul Garavel's Auto Group is very lucky to have you. More
by mobrienob
Employees Worked With
Keith Zarembski
December 12, 2012
My experience with Christa and Keith was terrific. My only comment would be relative to price. Even though my SRT takes 7 qts of full synthetic, $170+ feels like quite a lot for an oil change. Full synth only comment would be relative to price. Even though my SRT takes 7 qts of full synthetic, $170+ feels like quite a lot for an oil change. Full synthetic advanced perf. Mobil 1 is about $9.00 per qt. More
by GarySutcliffe
Employees Worked With
Keith Zarembski
December 08, 2012
Bought my car here and have gotten my oil changed here over the past couple of years. They have great coupon deals, the are Quick and friendly over the past couple of years. They have great coupon deals, the are Quick and friendly More
by Gigs55555
Employees Worked With
Keith Zarembski
December 07, 2012
I had my initial service call on a used Jeep with this dealership. Process was very smooth and professional. Communications was outstanding. Car was completed at the expected time. Worked with Keith who w dealership. Process was very smooth and professional. Communications was outstanding. Car was completed at the expected time. Worked with Keith who was very attentive and had excellent follow up. More
by JB.1
Employees Worked With
Keith Zarembski
December 05, 2012
Called at about 12:10PM with an issue with a recently purchased Jeep (from another dealer mind you) and had my car back by 3:19... at NO CHARGE!! Keith was super friendly and made sure I was taken care o purchased Jeep (from another dealer mind you) and had my car back by 3:19... at NO CHARGE!! Keith was super friendly and made sure I was taken care of promptly as my vehicle is a business vehicle. Nowadays, its hard to find that kind of service ANYWHERE!! 2nd to none!! More
by a13foxtrot
Employees Worked With
Keith Zarembski
December 05, 2012
THE STAFF IS COURTEOUS, EFFICIENT, AND UNDERSTANDING. I HAD AN ISSUE THEY CHECK ON AND HONORED MY WARRANTY, AND WAS VERY UPFRONT. i WIIL CONTINUE TO USE THEIR SERVICE IN THE FUTURE. HAD AN ISSUE THEY CHECK ON AND HONORED MY WARRANTY, AND WAS VERY UPFRONT. i WIIL CONTINUE TO USE THEIR SERVICE IN THE FUTURE. More
by ROME11
Employees Worked With
Keith Zarembski
December 01, 2012
Michelle was excellent and was very patient and worked through helping me pick an annual service plan for maintance on my Jeep Commander. Her suggestions and assistance was very helpful. through helping me pick an annual service plan for maintance on my Jeep Commander. Her suggestions and assistance was very helpful. More
by brettmarc
November 29, 2012
While the service department does not officially open until 7:30 they happily took the early birds the moment they walked in. The service was friendly and helpful, Christa was a pleasure to work with and until 7:30 they happily took the early birds the moment they walked in. The service was friendly and helpful, Christa was a pleasure to work with and offered me a ride to and from work. She called with updates and information. More
by dawnleeds
Employees Worked With
Dawn Leeds
