Garavel Chrysler Jeep Dodge Ram - Service Center

Just moved to CT from Virginia Beach...This dealership was top notch in customer service! Everyone looked me in the eye, smiled, and was very pleasant. Christa was patient in explaining the inspection t was top notch in customer service! Everyone looked me in the eye, smiled, and was very pleasant. Christa was patient in explaining the inspection that would be done on my vehicle. I had questions about the brakes needing to be replaced and if the work was truly warranted. Gregg went over the history of my car with me and brought the mechanic out to talk about the condition of my car. The mechanic was knowledgeable and explained the mechanical issues to me to my satisfaction. I was hesitant about using a new dealership and Gregg put me completely at ease. I feel assured that the employees at Garavel are honest and I will continue to bring my car to them for service. More

I have been going to this dealer for purchasing vehicles as well as for the service on my cars. I have always found the service department to be great and very accommodating! They answer my questions and as well as for the service on my cars. I have always found the service department to be great and very accommodating! They answer my questions and never make me feel my questions are lame. I especially like working with Keith and he is a major reason I return to service my car. He is a keeper......... More

Express service was excellent. Got me in and out and answered all my questions. First rate in every respect.Team always is responsive and addresses my issues and delivers outstanding service on all our answered all my questions. First rate in every respect.Team always is responsive and addresses my issues and delivers outstanding service on all our vehicles. More

Keith Zarembski was extremely helpful and friendly when helping me with the servicing of my new brakes. I also needed the soft-top of my Jeep Rubicon repaired. Luis Casillas was friendly and knowledgable w helping me with the servicing of my new brakes. I also needed the soft-top of my Jeep Rubicon repaired. Luis Casillas was friendly and knowledgable when he fixed the top which I thought I would have to totally replace. I will recommend Garavel Chrystler Jeep Dodge Ram to my friends and family. Thanks again for a speedy repair and such great service. Sincerely, Lynn P. Shaak More

Good experience and friendly service. New tires were also ordered quickly and put on within an hour. The jeep drives great and I will be returning for the next oil change. ordered quickly and put on within an hour. The jeep drives great and I will be returning for the next oil change. More

Christa got me right in without an appointment. She Christa got me right in without an appointment. She explained in full details what needed to done to my Jeep. When she told me that the service wa Christa got me right in without an appointment. She explained in full details what needed to done to my Jeep. When she told me that the service was going to take a few hours more then it was originally suppose to be, Christa got me into a loaner car right away. Christa was great!!! Even though it cost me $325 more then expected, Christa made the experience pleasant. More

Christa was a true professional from start to finish She listened to what needed to be done and got me through the express lane in great time. No reason to EVER have any work done away from this dealership listened to what needed to be done and got me through the express lane in great time. No reason to EVER have any work done away from this dealership or Christa. More