Garavel Chrysler Jeep Dodge Ram - Service Center

We came in with a back wiper that was torn off by vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short vandals, was told the part would be in the next day and to come back. I came back, was walked to parts to purchase the parts, and then waited a short time for the installation of the wiper arm and blade to be put on, and with no additional costs. Very well done, from a very appreciative and now a new customer. Rob Reeves More

Came in to service my 2001 RAM 1500. My truck had a litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost es litany of issues- stalling out, slipping when shifting, and braking issues. Keith correctly diagnosed all the issues, kept me apprised of the cost estimate, gave me multiple options and in the end, completed the work ahead of schedule and right on budget (even though there was some extra work thrown in that they discovered once the truck was on the lift). After having my vehicle previously serviced by another local dealership (and paying through the nose to address the same problem over and over again) I will return to Garavel for all my Ram's service needs. Extremely satisfied with my experience there. More

I have been going to the dealership for years and have purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they g purchased three vehicles from them. They are always very accommodating around my schedule when i need service. They make you feel like family-they go way beyond the call of duty. thank you More

My Jeep had check engine light on and was shaking. I was coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good coming in for an oil change and to check the problem. This is my 2nd Wrangler and I have never had any serious issues with the vehicle. I take good care of it and keep up with recommended maintenance. Unfortunately, this time the problem was fairly serious. After diagnosing the problem, Keith called me over to the desk to explain. He not only did a very good job detailing the issue but also gave me the pros and cons for not doing the recommended service. I have been to Garavel many times and usually have Keith as my service advisor. I always find him to be fair, honest, hard working and realistic. I don't get the sense that I am being oversold on service like alot of service departments try to do. Garavel is definitely higher in price than most other local places I could go to but after my recent experience with a competitor (Valvoline - I went there last time to change a bunch of fluids), I think you pay for what you get. More

Keith Zarembski was EXTREMELY helpful. Kept me updated on the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my ca the status of my vehicle by calling me in a timely manner. Nick Collins was the actual associate that worked on my car. He fixed the issue with my car that I brought it in for. I used to go to the Greenwich, CT office but will NEVER go back again, the friendliness of the Norwalk, CT staff was UNBELIEVEABLE! I only went to the Greenwich office because of the location (more convenient). More

I am a commuter who brought in my Subaru for brake pads and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely sa and getting the rotors turned based on the milage on my car (brought my Subaru here based on previous JEEP work I had done here and was completely satisfied). After less than 20 minutes Keith came back out and told me nothing was needed based on the amount of pad material left for now. After living in 5 states in the past 20 years, I have been to few service departments in my life where I would trust them to come back and say nothing needs to be done. Keith was friendly and courteous even though there was a line on a Saturday morning he in no way made me feel like I wasn't important and took the time he needed with each customer. The service waiting room is fully stocked with water and coffee, and the restrooms was cleaned. I can and will come to Garavel for anything I need done to any car in the future. More

Walked in for an oil change. Nick greeted me with a smile and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on and asked me politely what i needed done. Then after the oil change was done he explained to the diagnostic report. Gave me back my key and I was on my way under a thirty minuets. More

Hi,my heat stopped working on my 3 yr. old truck today,( it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He h it was 14 degrees). so i walked into Garavel auto group and happened to get Mr. Zarembski. I talked to him about my truck and he got right on it.He had it diagnosed and fixed while I had a free cup of coffee.All in about an hour.The service department was very friendly you can even watch T.V. have a bagel or muffin or a drink all for free while you wait. Now that's service! Thank you to all at Garavel autogroup, especially Keith Zarembski Thanks again Charles Cannella P.S. I will recommend Garavel Autogroup to everyone I know...The BEST!!! More

Keith worked with me, and knew I have a limited income. He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity th He kept his word and had my car ready before noon today. Only two of three parts actually needed to be replaced, and its his honesty and integrity that will keep me returning to Garavel! ;) More