Garavel Chrysler Jeep Dodge Ram - Service Center

Tremendous Experience I was having problems with my 2004 Jeep Limited overheating. After explaining the situation to Nick, we set up an appointment for the next day, this I was having problems with my 2004 Jeep Limited overheating. After explaining the situation to Nick, we set up an appointment for the next day, this past Tuesday. When I arrived I was greeted by Nick who said welcome to the family, I felt very comfortable. I then sat down with Keith who wrote up the service request. He was knowledgeable, helpful in explaining what was going to be done, and very efficient, the whole process took less than five minutes. What was impressive was the service area had enough writers that no one had to wait too long. Keith also took care of a recall item with great ease. They then provided a courtesy ride to my home. The jeep was promised to be ready by three, and at two I received a call that the jeep was fixed and ready to be picked up. When I arrived, Nick explained what the recall was about, and I appreciated that. Again, upon arriving, paying and leaving all took less than five minutes. We previously went out of our way to take our jeeps back to White Plains jeep where be purchased them for service. Both service departments do quality work, and this one is much closer, so we are converted. When needed, since they set such a high standard, I will hold them to that, and look forward to my next service. Thanks, Joe More

Service I was very impressed with the Service Dept at Garavel. I called on Saturday with a check engine light indicator. I spoke to Nick on the phone who then I was very impressed with the Service Dept at Garavel. I called on Saturday with a check engine light indicator. I spoke to Nick on the phone who then told me I could bring it in same day and they would diagnose the issue. I was in and out within an hour with the issue identified and corrected! I appreciate the Saturday service hours as it would be too difficult to get in during the week. Overall, between sales and service, I could not be happier. More

DG review Great guys. Great service. Kirk is a true professional. He is polite and sincere. His friendly and professional manner complemented the great technica Great guys. Great service. Kirk is a true professional. He is polite and sincere. His friendly and professional manner complemented the great technical auto experience of your service center. More

OUTSTANDING service with INCREDIBLE staff! I visited Norwalk Jeep to get my Grand Cherokee serviced in May 2014. The service was top notch. I was greeted the moment I walked in. The waiting are I visited Norwalk Jeep to get my Grand Cherokee serviced in May 2014. The service was top notch. I was greeted the moment I walked in. The waiting area is very comfortable with TV and light snacks/coffee. Ray Hernandez performed a great service while Mark and Keith kindly assisted me with check out. I would definitely recommend to go here for all of your Jeep needs. I have nothing negative to say, keep it up guys! :) More

Garavel Chrysler Jeep Dodge Ram The service department at Garavel CJDR are the best around in my opinion. I just had my 60k service done and overall I couldn't be happier with the le The service department at Garavel CJDR are the best around in my opinion. I just had my 60k service done and overall I couldn't be happier with the level of the work completed. Today, Keith Zarembski conducted my service visit and it was just smooth sailing. I've been going to Garavel CJDR for five years now and Keith has primarily been my service representative over that time. So the second I walk through the door I know my vehicle is in good hands. He made sure to go over the details of the service to be completed and gave me his best quote for the service, which came in under his typically spot on amount. Easy drop off and pick up with no surprise problems. I hold Keith and all the other service technicians in very high regard and will continue to recommend them and Garavel Chrysler Jeep Dodge Ram to anyone looking for a service center or a new or used vehicle. More

TRANS REBUILD HAD A GREAT EXSPERIANCE GREAT STAFF KEITH ZAREMBSKI WAS GREAT AND GOT MY JEEP FIXED WITH EASE. THANKS A LOT!! THERE WAS A PROBLERM WITH MY TRANS AND HAD A GREAT EXSPERIANCE GREAT STAFF KEITH ZAREMBSKI WAS GREAT AND GOT MY JEEP FIXED WITH EASE. THANKS A LOT!! THERE WAS A PROBLERM WITH MY TRANS AND THEY REBUILD IT AND SO FAR RIDES GREAT. More

Shuttle Service Hello, I have been coming to Garavel in Norwalk for a few years now. The shuttle service is excellent and really enables me to service my car at J Hello, I have been coming to Garavel in Norwalk for a few years now. The shuttle service is excellent and really enables me to service my car at Jeep Garavel. I'm never kept waiting to be picked up or dropped off. I have had many experiences with Kirk and he is always courteous and friendly. Just another reason why I continue to do business with Garavel. Thanks, Mike More

helped alot the place was almost closed and i needed a part and he got the part and fixed it so it would not leak over the weekend the place was almost closed and i needed a part and he got the part and fixed it so it would not leak over the weekend More

In General I would like to take this opportunity to say how grateful I am to the employees of Garavel Autogroup. I have been going to them for years now and each I would like to take this opportunity to say how grateful I am to the employees of Garavel Autogroup. I have been going to them for years now and each time I'm there am always greeted with a smile and/or handshake. My dealings there have always been fair and straight forward. I've been to my fair share of car dealerships over the years and this is by far the friendliest as well as most professional. I would highly recommend them. In fact I just leased two new vehicles from them a few months ago and my new sales rep Amir, helped me through the process from start to finish. By the end of it all I felt as though I had known him like a friend for years. Great service ...Keep up the Good Work! More

Kool and Kind Keith Keith went out of his way to make sure all the concerns were taken care of quickly and within budget. Keith understood the problems immediately withou Keith went out of his way to make sure all the concerns were taken care of quickly and within budget. Keith understood the problems immediately without significant explanation which was a refreshing change. He was courteous and to the point. More