Garavel Chrysler Jeep Dodge Ram - Service Center

Bring my 10 year old jeep up to like new condition I bought my first jeep from Paul Garavel in 1987. Since that time I have purchased 4 more from him or his people, and for one very good reason. They I bought my first jeep from Paul Garavel in 1987. Since that time I have purchased 4 more from him or his people, and for one very good reason. They are very good. I give them a free hand in servicing my Jeep Overland so they look for parts they while still functional bear watching for near term replacing. The reason is I never want to be stuck on the side of some snow and ice covered Connecticut road. When I drop off my jeep I am greeted by name, by Keith, Nick or Dave the manager. When I pick up my jeep I get a full report on what they find, but they never do additional work without calling me first to discuss. When I have questions or want special technical attention I ask for Fred, the shop foreman who will do the work for me if asked, or answer my questions after. The end result is a 10 year old car, my favorite model yet, that has never let me down. On my recent visit I needed some significant parts replaced covered under extended warranty. When the warranty company questioned the need, Paul went to bat for me and it was covered. I also drive an Audi A8L, a beautiful car built for our weather. But I depend on the jeep to tough out the worst days, and in fact I put more miles on it than the Audi. I recommend Garavel highly as a very high quality service group with real integrity. That's why I am planning on buying my next Jeep from them. More

It's all good I had a wonderful experience at Garavel Autogroup. The service manager explained in great detail everything that was needed for the maintenance of my I had a wonderful experience at Garavel Autogroup. The service manager explained in great detail everything that was needed for the maintenance of my vehicle. I would definitely recommend them to anyone looking for quality service. More

First Service Appointment Keith was super helpful when we had to bring our Jeep in for the recall. It was our first visit to this dealership, and he let us know what was due f Keith was super helpful when we had to bring our Jeep in for the recall. It was our first visit to this dealership, and he let us know what was due for our car that day, as well as gave us the head's up for our next big service coming up. The car was in and out promptly! More

Great Customer Service Received OUTSTANDING customer service from Alice and Nick. I came in just for a service and I was in and out in no time! They are very quick and frien Received OUTSTANDING customer service from Alice and Nick. I came in just for a service and I was in and out in no time! They are very quick and friendly. The price I find, is a little high but I always come back because of the great work and friendly attitude. More

service department engine light displayed on dash , they took care of everything for me. I also had oil and filter done' and replaced over head light and windshield wi engine light displayed on dash , they took care of everything for me. I also had oil and filter done' and replaced over head light and windshield wipers. they have a great group of guys who work there. I will go back to them if I need any more work done on my van. More

Garavel Jeep is the Best around!!! I spent way more than I had anticipated But I know they do Excellent work and stand by their work!!! They were very accommodating by providing me a r I spent way more than I had anticipated But I know they do Excellent work and stand by their work!!! They were very accommodating by providing me a rental for 2 days while they repaired mine. thank you :) More

service done on car Bought a used 2010 Subaru from Garavel and very happy with it. just again took it back for its second scheduled oil change and found the work done qui Bought a used 2010 Subaru from Garavel and very happy with it. just again took it back for its second scheduled oil change and found the work done quickly and so far they have not added any extra work to be done like most oil change chains always do. so I am 100% happy with this dealer and will go back when I need my next car. Tomas More

Service Experience I've owned my 2015 Jeep Grand Cherokee Limited for 6 months, unfortunately my "check engine" light came on recently and I immediately called Garavel's I've owned my 2015 Jeep Grand Cherokee Limited for 6 months, unfortunately my "check engine" light came on recently and I immediately called Garavel's Service Dept. and was advised to bring it in to be checked. I must say from the time I spoke with Sean on the phone and checked my car in with Keith in the Service Dept. my situation was handled very quickly and professionally. I would highly recommend this dealership for sales and service, (2) of my co-workers recently purchased 2015 Jeep Grand Cherokee Limited's from them upon my recommendation. Thanks again Garavel for excellent service. More

Fix my Jeep headlight I was in and out in a few minutes. The dealership had the part I needed in stock and sent a technician out to fix the car soon after I arrived, even I was in and out in a few minutes. The dealership had the part I needed in stock and sent a technician out to fix the car soon after I arrived, even without an appointment. More

Good service Keith was flexible and look for ways to save money. He stayed a bit late to complete our service request. He was friendly and personable. Keith was flexible and look for ways to save money. He stayed a bit late to complete our service request. He was friendly and personable. More