Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
853 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Keith & Lawrence in the Service Dept Good service, explained work done in detail and the purpose of the items replaced/repaired in terms that made sense. Appreciated the courteousness an Good service, explained work done in detail and the purpose of the items replaced/repaired in terms that made sense. Appreciated the courteousness and professionalism. More
Above and Beyond. I NEVER deal with car dealerships....until now. Although my reason for the visit was a recall (nobody likes the sound of those) it turned out to be a I NEVER deal with car dealerships....until now. Although my reason for the visit was a recall (nobody likes the sound of those) it turned out to be a blessing. I was introduced to the guys at Garavel Chrysler. They were above and beyond. returned phone calls promptly, did the work without a hitch, were super friendly and courteous (no small thing these days) and informed me of other issues with my car. Those issues included tires for which they gave me a replacement quote. Ive owned cars for 30 years and no my prices. This was a terrific price. Im goin back.... More
60 thousand mile inspection Keith Zarembski and the rest of the service staff always deserve a 5 star rating !!!!!!!! No matter what the problem, it's always taken care of and c Keith Zarembski and the rest of the service staff always deserve a 5 star rating !!!!!!!! No matter what the problem, it's always taken care of and correct the first time. You are always treated like family....... I recommend Garavel's service department for anyone that needs service on their Jeep, Dodge, Chrysler or Ram. Also if you are looking to buy a new or used car/truck Garavel is the place to buy it.......first class sales department also. Thank you to Keith for always being there to help when I need service. Phil Damato More
Factory Recall Visit Lawrence provided friendly and quick service pleasant waiting area easy to get to. work was done inconspicuously. car as waiting for me outside in a Lawrence provided friendly and quick service pleasant waiting area easy to get to. work was done inconspicuously. car as waiting for me outside in a little over an hour More
Tire Pressure Warning Light Check Nick was great and addressed my concerns regarding a tire pressure warning light on my Jeep. When I arrived at the dealership the light which had bee Nick was great and addressed my concerns regarding a tire pressure warning light on my Jeep. When I arrived at the dealership the light which had been showing up for the past week was no longer on. Nick took the time to have service check on a number of possible issues. He was not dismissive and completely addressed all of my concerns. He ultimately concluded that it was jus due to the cold weather, but the fact that he was not dismissive and truly worked with me meant a lot. I would come back to this Jeep Dealership in a heartbeat! They are much more attentive than any other dealership I've been to. More
Customer Service **** Four Stars Service Department was professional and cared about the customer. I needed to have some service done quickly and they were able to make it happen. Service Department was professional and cared about the customer. I needed to have some service done quickly and they were able to make it happen. More
Exceptional Lawrence was probably the best service person I have ever worked with. Smiled. Friendly. Knowledgable. Made helpful suggestions. Trusted his adva Lawrence was probably the best service person I have ever worked with. Smiled. Friendly. Knowledgable. Made helpful suggestions. Trusted his advance. Overall outstanding. Wish other service personnel were like him. More
Helpful The entire staff was helpful, responsive and courteous. They accommodated my needs, provided a ride home and were timely in getting the work complet The entire staff was helpful, responsive and courteous. They accommodated my needs, provided a ride home and were timely in getting the work completed. The coffee and having wifi was also helpful while waiting. It was a positive experience all around. More
Great service at Garavel- Call Keith ! I recently brought my 2012 Wrangler in for servicing to Keith over at Garavel Jeep. Garavel Jeep was brought to my attention by a colleague at work, I recently brought my 2012 Wrangler in for servicing to Keith over at Garavel Jeep. Garavel Jeep was brought to my attention by a colleague at work, who had recently purchased a new Jeep and was quite pleased with his experience. I'm glad I listened. Keith was professional and courteous- and I am positive he saved me considerable time and money with the servicing of my Wrangler. Like most of us, I don't have a deep understanding of the inner-workings of a car engine (to say the least), but I felt very comfortable Keith gave me the straight scoop. With another driver in my family, I have been eyeing the new Grand Cherokee- and if I decide on that car, I will go to Garavel. More
Wonderful Nick Collins was extremly helpful , very knowledgable great customer service , was very friendly , got what I needed fixed done in a reasonable amount Nick Collins was extremly helpful , very knowledgable great customer service , was very friendly , got what I needed fixed done in a reasonable amount of time was very happy with having him help me out ! More