Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
852 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Excellent! Great customer service. Very professional and immediate attention. The staff is very friendly too, and makes you feel welcomed. Waiting time for the Great customer service. Very professional and immediate attention. The staff is very friendly too, and makes you feel welcomed. Waiting time for the service was short, something really appreciated. More
They all suck They all look act like they don't want to be there, gone home with someone else paper twice fixed things in my truck with out my permission I herd ton They all look act like they don't want to be there, gone home with someone else paper twice fixed things in my truck with out my permission I herd tons and tons of story's but went there anyways and those stories all true went in for an oil change few days later smelt oil it was leaking from oil filter so happens it took three full turns to re tighten More
Friendly & hassle free Everything from the purchase of my car 8 months ago to each service has been the same. Everyone is so friendly, accommodating and helpful. While I'm s Everything from the purchase of my car 8 months ago to each service has been the same. Everyone is so friendly, accommodating and helpful. While I'm sure Garavel sells dozens of cars a week when they see me in waiting area they manage to remember me individually and ask about my puppy which they know I love. Def don't feel like just another customer. More
Very Easy I came in on a Saturday afternoon without an appointment...The ignition key was defective and I couldn't start my car...Both Keith and Nick were extr I came in on a Saturday afternoon without an appointment...The ignition key was defective and I couldn't start my car...Both Keith and Nick were extremely helpful..They found a way to fit me in and basically the problem was solved within an hour....They were friendly and attentive...Overall ,simply a great experience...Great service professionals...Thanks More
Horrible experience I bought a truck a month ago, a week after a pulley broke! After bringing it to the service department they were in able to find a rental car for me. I bought a truck a month ago, a week after a pulley broke! After bringing it to the service department they were in able to find a rental car for me. Went back a week later with an appt. and they were still unable to find a rental truck for me! Any Chrysler dealer beats this place! Embarrassed I purchased a vehicle from here! More
Service Review - Recall Notice The folks at the service center were very attentive and knowledgable. They answered the phone immediately and were able to schedule my work in a time The folks at the service center were very attentive and knowledgable. They answered the phone immediately and were able to schedule my work in a timely fashion. They called after the work was complete to tell me was ready and update me on some critical veheicle taht will be needed in the near future but not pushy. Great job. More
An excellent experience. What I love about this dealership is the service: the minute you walk in the door, you're greeted, asked to sit down, and then there's a friendly chat What I love about this dealership is the service: the minute you walk in the door, you're greeted, asked to sit down, and then there's a friendly chat about what you're they're for, advice on how long you should expect that the repair or service will take, a probe to find out if you have any further questions, printed confirmation of the work and then timely execution of the work. You never feel spoken over or around; it's basic, simple, cordial communication between dealer and client. On this visit I dealt mostly with Lawrence, who couldn't have more professional, cordial, friendly and again, communicative, with all the appropriate follow through. But I've dealt with Nick and Keith on other occasions and the service is consistently good. I don't like going to car dealerships. I always feel like I'm swimming in mud. But these guys make it easy, and take away that dread. I highly recommend this dealership. More
Service Helpful, informative, friendly. Always called before any work was done. I dealt with Keith, as I have before. Fast service and knowlegable. Overall gr Helpful, informative, friendly. Always called before any work was done. I dealt with Keith, as I have before. Fast service and knowlegable. Overall great dealer More
Keith and his team are awesome! Keith was very helpful this morning! Helped me with shuttle back to house. He explained to me why I needed the 30,000 service at this time and it wa Keith was very helpful this morning! Helped me with shuttle back to house. He explained to me why I needed the 30,000 service at this time and it was very helpful. More
professionalism at its finest! I am extremely happy with the service at garavel Jeep. the gentleman at the service desk were extremely informative and very patient. I've been to num I am extremely happy with the service at garavel Jeep. the gentleman at the service desk were extremely informative and very patient. I've been to numerous other dealerships in my lifetime and by far garavel Jeep is number one. I would recommend garavel Jeep and your staff to anyone More