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Garavel Chrysler Jeep Dodge Ram - Service Center

Norwalk, CT

3.8
852 Reviews

852 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center

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June 21, 2015

Excellent! Great customer service. Very professional and immediate attention. The staff is very friendly too, and makes you feel welcomed. Waiting time for the More

by Lucie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 15, 2015

They all suck They all look act like they don't want to be there, gone home with someone else paper twice fixed things in my truck with out my permission I herd ton More

by Place is junk only go because it's down the road
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 14, 2015

Friendly & hassle free Everything from the purchase of my car 8 months ago to each service has been the same. Everyone is so friendly, accommodating and helpful. While I'm s More

by Mcfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Zarembski
June 13, 2015

Very Easy I came in on a Saturday afternoon without an appointment...The ignition key was defective and I couldn't start my car...Both Keith and Nick were extr More

by gwbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski, Nick Collins
May 29, 2015

Horrible experience I bought a truck a month ago, a week after a pulley broke! After bringing it to the service department they were in able to find a rental car for me. More

by Conor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Curran
Jun 15, 2015 -

Garavel Chrysler Jeep Dodge Ram responded

Here at Garavel we always go out of our way to try to help a customer as much as possible, especially one that bought a vehicle from us, and is having an issue. This customer bought a Ram truck, and brought the vehicle back in with an issue. We fixed the issue at no expense to the customer, and they were provided a rental vehicle. The problem that we encountered is that while we do provide loaner vehicles, we do not have any pick up trucks to loan to customers. We even called enterprise to attempt to get one, and they did not have any either. We apologize for the inconvenience, and made our best attempt to get you what you wanted, but seem to have failed.

May 18, 2015

Service Review - Recall Notice The folks at the service center were very attentive and knowledgable. They answered the phone immediately and were able to schedule my work in a time More

by EG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski, Nick Collins, Sean Curran
May 17, 2015

An excellent experience. What I love about this dealership is the service: the minute you walk in the door, you're greeted, asked to sit down, and then there's a friendly chat More

by G Garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski, Nick Collins
May 15, 2015

Service Helpful, informative, friendly. Always called before any work was done. I dealt with Keith, as I have before. Fast service and knowlegable. Overall gr More

by Srt8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
May 15, 2015

Keith and his team are awesome! Keith was very helpful this morning! Helped me with shuttle back to house. He explained to me why I needed the 30,000 service at this time and it wa More

by pine818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
May 13, 2015

professionalism at its finest! I am extremely happy with the service at garavel Jeep. the gentleman at the service desk were extremely informative and very patient. I've been to num More

by youngvish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
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