Garavel Chrysler Jeep Dodge Ram - Service Center

Greatest Customer Service I would definitely recommend Garavel Chrysler Jeep Dodge Ram located in Westport, CT to all of my friends and family. I have been a customer for a ye I would definitely recommend Garavel Chrysler Jeep Dodge Ram located in Westport, CT to all of my friends and family. I have been a customer for a year and always have a great experience when I go in for service. I am writing this review due to the great customer service that I experienced today, September 21, 2015. I received a recall notification for a part and was told to make appointment at my local dealership. I did make that appointment however, there was a mix-up of the dates and when I arrived this morning; there was no appointment. Being the customer-centric dealership that they are; they took me anyway (with a smile) and actually completed the job faster so I was able to get to work earlier. They really considered my time and need to get to work, SO THANK YOU!!! More

Accommodating ....great service.....friendly There should be no other rating. A dealership with credibility. Accommodating and friendly sales and service.And the turn around time for service was There should be no other rating. A dealership with credibility. Accommodating and friendly sales and service.And the turn around time for service was better than reasonable More

Excellent Service Every Step of the Way! I purchased my 2014 Jeep Wrangler 4 Door last year from "Wrangler" Rob at Garavel Jeep. I was very particular about what I wanted and he went out of I purchased my 2014 Jeep Wrangler 4 Door last year from "Wrangler" Rob at Garavel Jeep. I was very particular about what I wanted and he went out of his way to find me the perfect Jeep. He, along with the rest of the staff, made the purchasing experience easy and actually kind of fun. From the sales floor to the finance desk, everyone I dealt with was professional and more importantly, very LOW pressure. Fast forward a year and Rob is now in the service department. When we started talking about my desire to modify my Wrangler, he took the time to talk to me about the various options. Finally I decided that I wanted to upgrade my tires and wheels and Rob walked me through every step of the process (and answered about 1,000 questions) in a professional and courteous manner. While I browsed the showroom floor looking at options, various members of the sales team talked to me about the different tires, rims, lifts, etc. which made for a great experience. The service team performed the work exactly as promised, on time. Freddy even helped me install a new gas hatch cover. All in all, a great experience and I highly recommend Garavel for your next car purchase or service. More

Great Staff Great Service I will continue to go to Garavel Dodge in Norwalk for service because of the great service and friendly staff. I also appreciate the ride back to wor I will continue to go to Garavel Dodge in Norwalk for service because of the great service and friendly staff. I also appreciate the ride back to work while my car is being worked on! More

Friendly Staff and Great Service! I went to Garavel three years ago after a very bad leasing experience and they were a breath of fresh air! Everyone is very friendly and willing to an I went to Garavel three years ago after a very bad leasing experience and they were a breath of fresh air! Everyone is very friendly and willing to answer your questions and work through issues. I have since been driving up from Stamford just to get their superb service. I have also recommended them to several friends who have all had great experiences as well, including my significant other who ended up purchasing a Jeep there not long after I did myself. I plan to stick with Garavel as long as possible! More

Always Great Service I have purchase 4 vehicles with Garavel and alway have had a positive experience. I would recommend the dealership to my friends and family, which I h I have purchase 4 vehicles with Garavel and alway have had a positive experience. I would recommend the dealership to my friends and family, which I have throughout the 15 years. Thank you and I will miss you when I move south . More

Great! Rob was so helpful and quick! He fit me in his schedule even though they were busy and even had someone come and pick me up from Starbucks! Rob was so helpful and quick! He fit me in his schedule even though they were busy and even had someone come and pick me up from Starbucks! More

Wonderful! The staff at Garavel Jeep are friendly and attentive. Sales and service have been wonderful. Very easy to schedule appointments. Would definitely reco The staff at Garavel Jeep are friendly and attentive. Sales and service have been wonderful. Very easy to schedule appointments. Would definitely recommend this dealership! More

quick and easy The service department is always a pleasure to deal with, they are friendly and the service is done quickly and proficiently. The sales is team is gre The service department is always a pleasure to deal with, they are friendly and the service is done quickly and proficiently. The sales is team is great too! More

Very helpful and knowledgeable staff Keith, Rob, and Kirk were extremely helpful. When I took my car in for service, it turned out I needed much more work than I had originally thought. I Keith, Rob, and Kirk were extremely helpful. When I took my car in for service, it turned out I needed much more work than I had originally thought. I got a call from Keith and he was able to breakdown and exactly what was wrong and why it needed to be fixed. While the cost is higher at a dealership, I would recommend going back just for the peace of mind that Keith and everyone are able to give you. I didn't even know what was wrong with my car but I was able to come in the week before my scheduled appointment and have a service employee take a ride with me to see if he was able to feel what was wrong. More