Garavel Chrysler Jeep Dodge Ram - Service Center

easy in and out Positive first experience at Garavel after years of servicing our Jeep at another nearby dealership (with constant frustration). Service staff was fr Positive first experience at Garavel after years of servicing our Jeep at another nearby dealership (with constant frustration). Service staff was friendly, courteous, professional - and I was in and out with ease. More

Keith and the service department hits one out of the park!!! Brought my 2011 Jeep Grand Cherokee in for a oil change and tire rotation. I have been a regular customer for going on 11 years now and this is by Brought my 2011 Jeep Grand Cherokee in for a oil change and tire rotation. I have been a regular customer for going on 11 years now and this is by far the best service department that has ever been there. Coming from both a baseball and service background I think that Keith "hit this one out of the park". Even though I didn't have a appointment scheduled Keith in the service department was able to get me in and out within 45 minutes......and the place was packed! I received VIP service (even without a appointment), the work was done neat and clean and they took the Mopar coupon that my wife insisted that I use.!!! I highly recommend the service department and be sure to ask for Keith......... More

Repair Brought in my car for concern with CV joint. Dealership accepted me with out appointment, returned car within 1 day. Problem ended up being less than Brought in my car for concern with CV joint. Dealership accepted me with out appointment, returned car within 1 day. Problem ended up being less than initially thought, dealer handled repair and initiated outstanding recalls. Called me when car was ready. More

Great Servixe Mike Feinstein was great! He got me right in while I waited reminded me I haven't rotated my tires and was able to punch that out as well. Great job! Mike Feinstein was great! He got me right in while I waited reminded me I haven't rotated my tires and was able to punch that out as well. Great job! More

great service ...especially by Mike Feinstein Mike was great and kept me informed all the time.... John D. is a workhorse !!! Runs around that place all day long! Give JD a raise !!!!!!!!!!!! Mike was great and kept me informed all the time.... John D. is a workhorse !!! Runs around that place all day long! Give JD a raise !!!!!!!!!!!!! More

Excellent 'emergency' service Wrangler Rob sorted out my stalling vehicle - which I needed to drive 350 miles l- with efficiency and a big smile. Excellent communication regarding Wrangler Rob sorted out my stalling vehicle - which I needed to drive 350 miles l- with efficiency and a big smile. Excellent communication regarding the problem, the service required, the timing. I appreciated the speed with which the team attacked the repair and was delighted to be on the road in good time with a vehicle which functioned perfectly. More

Great friendly service The guys were super friendly and helpful during my service they explained everything and got me in and out quickly. I will definitely use them again. The guys were super friendly and helpful during my service they explained everything and got me in and out quickly. I will definitely use them again. More

Excellent experience "Great Team - Buy your next car from them." This team is great. Very helpful and professional, Great selection and prices are perfect.. Must say K "Great Team - Buy your next car from them." This team is great. Very helpful and professional, Great selection and prices are perfect.. Must say Keith did an outstanding job for me and I have sent 5-6 people to the dealership since i made my Jeep purchase in April 2015 More

Stress-free experience Had an oil-change done without prior appointment. They said they had room and was in and out of the dealership within 45 minutes. Will definitely ke Had an oil-change done without prior appointment. They said they had room and was in and out of the dealership within 45 minutes. Will definitely keep going back... More

Jeep Gr. Cherokee radio recall I have a 2015 Jeep Gr Cherokee which we leased through Garavel Chrysler Jeep Dodge Ram in Norwalk. In the mail last week I was notified of a radio ch I have a 2015 Jeep Gr Cherokee which we leased through Garavel Chrysler Jeep Dodge Ram in Norwalk. In the mail last week I was notified of a radio chip recall. I called the service center I spoke with Wrangler Rob he made my appointment and 1,2,3 I was taken care of. Had a 9:30 am apt showed up they took my car immediately I chatted with Big Mike and Wrangler Rob for a few minutes and before I knew it, my car was finished.. The easiest and quickest time at a dealership. They made my 20 minutes of waiting for my car fly by and easy... The customer service is fabulous!!! More