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Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
851 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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851 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
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October 31, 2015
It was great I missed my appointment by one day but they were able to accommodate me anyway. My service was completed quickly, and I was in-and-out in an hour I missed my appointment by one day but they were able to accommodate me anyway. My service was completed quickly, and I was in-and-out in an hour More
by Marlisjeep
Employees Worked With
"Wrangler Rob" McGuire
October 31, 2015
Wrangler Rob got me in and out quickly, and with a smile. Thanks, Wrangler Rob! Thanks Wrangler Rob! Thanks Wrangler Rob!!! Let me say it once more..... Thanks Wr got me in and out quickly, and with a smile. Thanks, Wrangler Rob! Thanks Wrangler Rob! Thanks Wrangler Rob!!! Let me say it once more..... Thanks Wrangler Rob!!!! More
by Jules123
Employees Worked With
"Wrangler Rob" McGuire
October 30, 2015
Service Department -- Thumbs Up I bought my Jeep Commander at Garavel and absolutely love it! The few issues that arose – normal for the mileage – were fixed promptly and without has I bought my Jeep Commander at Garavel and absolutely love it! The few issues that arose – normal for the mileage – were fixed promptly and without hassle. Previously, I brought my cars to independent mechanics because they gave me a better price and more personalized attention. However, this service department understands the importance of personalized service and is fair in pricing. They’ve won my loyalty. Thanks, Keith. More
by greekvacation
Employees Worked With
Keith Zarembski
October 29, 2015
Great Good service! Rob siempre me ayuda con todas mis inquietudes. El servicio es rápido y bueno. Además a quien no le gustan los cambios de aceite gratis. Good service! Rob siempre me ayuda con todas mis inquietudes. El servicio es rápido y bueno. Además a quien no le gustan los cambios de aceite gratis. Good Job! More
by Carolina
Employees Worked With
"Wrangler Rob" McGuire
October 29, 2015
Excellent Experience As Always With 179,000 miles on my beloved PT Cruiser, when I had it towed to Garavel I wasn't sure if it would ever run again. A thorough evaluation revealed t With 179,000 miles on my beloved PT Cruiser, when I had it towed to Garavel I wasn't sure if it would ever run again. A thorough evaluation revealed that with ample work, it could be restored, and Keith helped me explore the options and make a difficult decision. I am happy with the outcome. Suffice it to say that the car is again running beautifully. Thank you, Keith and Garavel for the excellent service - and support! More
by Amy
Employees Worked With
Keith Zarembski
October 28, 2015
Couldn't be happier From sales to service, Garavel has been extreemly thorough and concerned with my best interest- they are all knowlageable and informative without EVE From sales to service, Garavel has been extreemly thorough and concerned with my best interest- they are all knowlageable and informative without EVER pushing me into anything- Annie has consistantly gone WAY above and beyond to help me figure out the right car for me and Rob, along with the rest of the service department, is great about working with my schedule to make sure my car is always well maintained. Best car buying decision Ive made is working with this fabulous group of people! More
by lgamer
October 26, 2015
Quality and courteous service I know Garavel since 2014 when I bought a Jeep Grand Cherokee and Garavel became the closest Jeep service place for me. I speak only for the service s I know Garavel since 2014 when I bought a Jeep Grand Cherokee and Garavel became the closest Jeep service place for me. I speak only for the service side. I know nothing about the sales side. But on the service side, I was fortunate enough to find Wrangler Rob (no, no, it's his name!) to take care of my machine. He's great. Above and beyond and extremely knowledgeable. Every time I brought my car in for service, I felt he handed me a new car back. I was impressed. Scheduling delays are the only little thing I've had trouble with: it's a very busy place so don't count on waiting around in the rather drab-looking waiting room (they do have coffee, though!) Get a ride. And if you don't live too far, they'll offer a courtesy ride. More
by aebuckner
Employees Worked With
Johnny, in repairs, was also very courteous and knowledgeable., "Wrangler Rob" McGuire
October 26, 2015
The Honeymoon is over We purchased a used VW EOS in Q1 2015. The purchase experience was uneventful, nothing exceptional, nothing really bad. We were offered free oil chang We purchased a used VW EOS in Q1 2015. The purchase experience was uneventful, nothing exceptional, nothing really bad. We were offered free oil changes as a part of the deal, this is how the issues came up. Step 1: Oil change appointment taken, 1 week in advance. Service supposed to last 30 mn according to the garage, we spend 1:30 there. Why? Because the oil filter was not ordered prior to our visit; Go figure why it was not done... Step 2: Oil drips in our garage (never had that before). Obviously, there was something done wrong in the garage. Another appointment is set, it will take 30 minutes (!). We drive there and get the diagnostic: It's the oil drain plug, you have to come back to get it fixed. Step 3: A 3rd appointment is set. The car goes the garage. 1h15 minutes later, we're told that the drain screw is damaged (wonder who did that knowing that nobody touched this car other than Garavel since the purchase). The verdict: You have to go to VW to get it fixed, it's your problem. Conclusion: There was a reason for these bad reviews we used to find on different websites, especially on the service side. I thought the dealerrater reviews showed a change in the processes and a true improvement; my mistake. I will never go back there, pay whatever it takes to deal with a competent mechanics somewhere else and make sure that my friends are fully aware of what to expect from Garavel. Nicolas More
by Nixo
October 22, 2015
Amazing and Efficient Service Was amazed how thorough and efficient the service is. Non one wants to know the damage of the cost but I was well assured with professional service I Was amazed how thorough and efficient the service is. Non one wants to know the damage of the cost but I was well assured with professional service I was in great hands. They handled my car rental and I was out the door with little inconvenience. Keith is great. More
by Wilton
Employees Worked With
Keith Zarembski
October 22, 2015
Routine service done with incredible ease and professionali. The next car I purchase will be influenced by my positive service experience here. Friendly professionalism. It makes the buy decision easy. Anybody The next car I purchase will be influenced by my positive service experience here. Friendly professionalism. It makes the buy decision easy. Anybody can sell you a car, few want to help you in a way these guys do. More
by MReviewer
Employees Worked With
"Wrangler Rob" McGuire
