Garavel Chrysler Jeep Dodge Ram - Service Center

Customer Service Mike Feinstein is very knowledgable and courteous to the customers. He asks all of the right questions and is very thorough in every way. I would come Mike Feinstein is very knowledgable and courteous to the customers. He asks all of the right questions and is very thorough in every way. I would come back for service most definitely. More

Always a pleasure Wrangler Rob is one of the nicest, most respectful guys. He takes pride in his job and helping the customer. He and tge rest of tge guys exceed expect Wrangler Rob is one of the nicest, most respectful guys. He takes pride in his job and helping the customer. He and tge rest of tge guys exceed expectations with customer service. More

Friendly & professional I was very pleased with the quality of customer service. All warrantie repairs and service completed while I waited. I got regular updates on the prog I was very pleased with the quality of customer service. All warrantie repairs and service completed while I waited. I got regular updates on the progress of the work and was on my way sooner than I expected. Very pleased. More

Best Dealership in the USA I have a lot of experience with dealerships. Garavel is hands down the best. Keith Zarembski has helped me for several years. He's an honest, hardwork I have a lot of experience with dealerships. Garavel is hands down the best. Keith Zarembski has helped me for several years. He's an honest, hardworking, intelligent person. I recommend working with him if you can. Since day 1, Keith has been tremendous. Whenever I have an issue with my Jeep or have a question, I can text or call Keith, even during nonbusiness hours. It's no wonder Keith is so highly regarded at Garavel & it's no wonder this dealership is so highly ranked. Thank you for your outstanding work! More

Happy Jeep Owner I took my car for service with a list of service updates. While all issues were originally resolved, my vent got broken and there was static when I pl I took my car for service with a list of service updates. While all issues were originally resolved, my vent got broken and there was static when I plugged my phone into the radio (after receiving it). When I presented the issues, the staff was understanding. Multiple attempts were made at fixing the car and the problems were eventually resolved free of charge. I am very happy with my experience here and would absolutely go back. The staff is a group of good guys who want to make customers happy. More

As always, great service As always, very responsive and helpful in determining what needs to be fixed. Mike Feinstein was my Service Advisor and is very friendly and knowledge As always, very responsive and helpful in determining what needs to be fixed. Mike Feinstein was my Service Advisor and is very friendly and knowledgeable. More

Oil Change and recalls Customer service in service department was good. Good communication. Service rep was very friendly and provided good communication. This was my 4 t Customer service in service department was good. Good communication. Service rep was very friendly and provided good communication. This was my 4 th visit to the dealership for service and the service department has been very friendly. More

Key Making Mike was very helpful. The expectation was for the keys to be ready after a couple of weeks, but Mike informed me we will likely have both by Friday Mike was very helpful. The expectation was for the keys to be ready after a couple of weeks, but Mike informed me we will likely have both by Friday at the latest. He also was able to lower the price a good deal. More

Amazing SERVICE!!! Had a 10 AM appointment, car was taken in early and within minutes, I was on my way!! Was able to sit and chat with Wrangler Rob for a few minutes wh Had a 10 AM appointment, car was taken in early and within minutes, I was on my way!! Was able to sit and chat with Wrangler Rob for a few minutes while my kids were with me.. Everyone played with the kids and they even were given a little gift when we left. (Paper clips).. It kept them quiet while my car was being serviced! The BEST dealership around!! Would recommend to everyone!! I have sent 3 friends and all 3 either purchased or leased vehicles... Will continue to recommend!! More

Unplanned Service - Back on the road and happy Within the past month, my 2012 and my wife's 2011 both needed service. My 2012 blew a weld on the transmission output shaft, stranding me at a highway Within the past month, my 2012 and my wife's 2011 both needed service. My 2012 blew a weld on the transmission output shaft, stranding me at a highway onramp, and the 2011 needed a new transfer case motor mechanism. Both Jeeps were taken to Garavel for service. Our 2011 was back on the road in a couple of days - would have been sooner but parts had to be ordered from MA. My 2012 was a bit different, taking a week and a half, but there was a backlog of transmission work and I wasn't able to schedule an appointment ahead of time. Being without my Jeep was frustrating but Garavel did all they could to get me back on the road as soon as possible, and helped my wife and I out with a rental car. All said and done, Wrangler Rob, Sean, and service genius Freddy came together to help us navigate our issues and get us back behind the wheel. Thanks again, guys. More