Garavel Chrysler Jeep Dodge Ram - Service Center

Extremely helpful and informative I accidentally showed up for an oil change without an appointment time in place. The gentleman that helps me, Wrangler Rob, was not hesitant to fit me I accidentally showed up for an oil change without an appointment time in place. The gentleman that helps me, Wrangler Rob, was not hesitant to fit me in and get my jeep taken care of. More

Excellent Service I came in without a reservation needing a new battery. "Wrangler Rob" McGuire could not have been more helpful! I was out in no time with a new batter I came in without a reservation needing a new battery. "Wrangler Rob" McGuire could not have been more helpful! I was out in no time with a new battery and an appointment for a recall I had missed. Could not ask for more. More

Great Service I have used Garavel Jeep for service since moving to Southern CT in July. Keith in the service department has always been friendly and helpful. Work I have used Garavel Jeep for service since moving to Southern CT in July. Keith in the service department has always been friendly and helpful. Work has always been performed in a timely manner and the work was completed was top notch. I recommend this dealership if you need your MOPAR vehicle serviced. More

Service was done in a timely manner. Service representative was very pleasant and explained my next service repair very. Clearly and precise on how to best s was done in a timely manner. Service representative was very pleasant and explained my next service repair very. Clearly and precise on how to best set up the next appointment. More

Super great service Every time we need to have service on the Jeep, we go here. Jeep is really friendly and fast for service - very nice to work with. They are always wil Every time we need to have service on the Jeep, we go here. Jeep is really friendly and fast for service - very nice to work with. They are always willing to go above and beyond and very polite. More

30,000 mile service Great friendly service. My truck was finished when they said it would be and the price was cheaper than quoted. Shuttle service is great too. Great friendly service. My truck was finished when they said it would be and the price was cheaper than quoted. Shuttle service is great too. More

Amazing detail to customer service from a dealer Wrangler Rob, Fred, Nick and all involved were simply amazing and dedicated to ensure the proper repair of my Jeep, which had an error for emissions. Wrangler Rob, Fred, Nick and all involved were simply amazing and dedicated to ensure the proper repair of my Jeep, which had an error for emissions. I realize that these are not easy to fix but they painstakingly went through all of the procedures to narrow down the problem and once it was determined they corrected it with top of the line parts rather than something less than manufacture recommended. One might say what is so unusual about that well the professionalism and detail to my needs for one. Also they could have argued against repairing as the vehicle was purchased used and as is but since the issue was noted prior to the sale they honored their commitment without hesitation and everyone made me feel like my problem and I were just as important as someone who had purchased a brand new vehicle. I'm not a mechanic but I do perform most of my own maintenance and recognize the amazing professionalism that the Garavel "family" dealership provides. Previously I have purchase brand new Cadillac's and the dealerships pale in comparison to my experience with Garavel. No one wants to purchase a vehicle and then have to have it serviced but if you happen to find yourself in this situation it couldn't have been handled any better than they did. I will recommend this dealership to anyone as my experience from sales to service was truly a great one. More

Always friendly, personable and speedy. I have always had great experiences at this dealership. The service department is fantastic and very personable. Check in and check out is quick. And I have always had great experiences at this dealership. The service department is fantastic and very personable. Check in and check out is quick. And the coffee is pretty good too. More

excellent service Great service from Rob and the team at Garave Jeep in Norwalk, CT l. Solved our problem and were professional and pleasant to deal with. Great service from Rob and the team at Garave Jeep in Norwalk, CT l. Solved our problem and were professional and pleasant to deal with. More

Good Service Experience I brought my Cherokee in to replace a broken switch on the dashboard (my knee hit the switch exiting the car and broke it).. They said they have had t I brought my Cherokee in to replace a broken switch on the dashboard (my knee hit the switch exiting the car and broke it).. They said they have had to replace this switch more often than you'd think, probably not the greatest design by Jeep.. They replaced the switch, but didn't charge me for the switch or to put it in. I felt that was a very kind gesture, which why I post the experience on here. More