Garavel Chrysler Jeep Dodge Ram - Service Center

Keith is amazing I can only say that Keith knows exactly what my car needs now, and what can wait. He works hard to save me money and keep me on the road. I never hav I can only say that Keith knows exactly what my car needs now, and what can wait. He works hard to save me money and keep me on the road. I never have to worry that things are not done right. I trust Keith more than anyone else with my cars. More

Selling services NOT needed On 7 December 2016 my daughter went to Garavel for an oil change for her 2014 Jeep Wrangler Unlimited. As part of their service they also did a safet On 7 December 2016 my daughter went to Garavel for an oil change for her 2014 Jeep Wrangler Unlimited. As part of their service they also did a safety check and advised her to schedule an appointment to replace the rear brakes (pads and rotors) for an estimated $600 plus. She called me upset and since the vehicle had 34,000 miles on it I suggested she go to a local Midas shop where they looked at the vehicle removed wheels and not only showed her and explained but also offered to take photos of rotors that they stated were essentially brand new. They did go ahead and replace the pads for which we were thankful. Total estimate at Garavel was for over $600 and Midas fixed the vehicle for $207. She absolutely felt she had been taken advantage of because she was a young female who they assumed would schedule and pay for whatever they said. She was taught better than that however. More

Nick is the best! Had quite a few problems with my car. Nick took care of it right away. Even got sick of my complaining about my rental and had the technicians stay Had quite a few problems with my car. Nick took care of it right away. Even got sick of my complaining about my rental and had the technicians stay late and finish it up so I could get my car back for the weekend. He is a pleasure to work with, always explains things in terms I can understand. Thank you Nick and the Garavel team for turning a bad, frustrating situation into a much better one! More

Great service and friendly helpful staff The service manager, Tony, is great. He worked out an awesome deal with me on tires and even threw in a free oil change! Nick is also so helpful and p The service manager, Tony, is great. He worked out an awesome deal with me on tires and even threw in a free oil change! Nick is also so helpful and professional. Plus, it's all newly renovated with a new convenient drive-in service entrance. Highly recommended. More

Incompetent AND dishonest I believe the title sums it up nicely. Years of horrible experiences with them. Too many details and instances to recount here. In two words: go e I believe the title sums it up nicely. Years of horrible experiences with them. Too many details and instances to recount here. In two words: go elsewhere! Please not that is review is for the service department only as I have not dealt with sales. More

Great Service Department Staff and Service The service and staff are the best. They are always courteous and helpful. Keith Zarembski Is wonderful. He always delivers when he says he can. And The service and staff are the best. They are always courteous and helpful. Keith Zarembski Is wonderful. He always delivers when he says he can. And the rest of the staff also do all they can to make things go smoothly. I would highly recommend my friends and family to Garavel Chrysler Jeep Dodge Ram. More

Very easy and pleasant It was a good experience and the service was timely and friendly. Overall, it was and easy customer experience and Keith was informative and helpful. It was a good experience and the service was timely and friendly. Overall, it was and easy customer experience and Keith was informative and helpful. More

Excellent, Customer Focused Service The Service Team always considers the needs and concerns of the customer. Keith not only met but exceeded my expectations. He clearly explained the The Service Team always considers the needs and concerns of the customer. Keith not only met but exceeded my expectations. He clearly explained the work required and the charges, working on my behalf to get the best price. There were no surprises. I would definitely recommend this Service Team. More

Very Professional & Great Service I've always had a hard time finding a place where you will get treated right till I came to this dealership. Once you walk in they take care of you, v I've always had a hard time finding a place where you will get treated right till I came to this dealership. Once you walk in they take care of you, very friendly and organized, they take their time and make sure the customer is satisfied and all questions are answered. They also have a person who speaks Spanish which makes it even better because not a lot of places have that. I loved the serviced I received and the way the employe treated me, will be coming back no doubt and highly recommend the dealership! More

Excellent customer service easy pleasant and friendly Keith is a very good at explaining any service related problem and always there to answer any questions you may have.Good customer service.EASY AND Keith is a very good at explaining any service related problem and always there to answer any questions you may have.Good customer service.EASY AND A PLEASURE More