Garavel Chrysler Jeep Dodge Ram - Service Center

Service was completed on time and very courteous and professional. I do find some aspects of the service to be expensive (e.g., cleaning fuel injectors) whi was completed on time and very courteous and professional. I do find some aspects of the service to be expensive (e.g., cleaning fuel injectors) which I don't experience with other make cars. More

Very accomodating, helpful, friendly Your service department was very helpful and accommodating in helping me get a loaner car. I didn't think getting the loaner was possible, however Jo Your service department was very helpful and accommodating in helping me get a loaner car. I didn't think getting the loaner was possible, however Josue me aware of this benefit, and made getting it very easy. More

Oil change, first service, went smoothly No surprises, and they also did a recall I wasn't aware of. Nice waiting room - tv, coffee/drinks, bagels, comfy chairs. I also charged my phone with No surprises, and they also did a recall I wasn't aware of. Nice waiting room - tv, coffee/drinks, bagels, comfy chairs. I also charged my phone with the free chargers. Granted, extremely expensive for an oil change/tire rotation ($122), but as this was the first service, we thought it best to look over the whole car for anything. The last Jeep we purchased at another CT dealer included the first service free, which was extremely helpful and appreciated. They also did a recall service - that was fine, except we were never notified of a recall, so this is scary. More

Outstanding Customer Service Outstanding customer service!! TJ immediately fit me into their busy schedule and fixed my car problem right away without having to wait. Thanks guys Outstanding customer service!! TJ immediately fit me into their busy schedule and fixed my car problem right away without having to wait. Thanks guys so much!! More

Thanks For the service. I was tzken care of right away even though it was lunch. I has given service above and beyond the call. For the service. I was tzken care of right away even though it was lunch. I has given service above and beyond the call. More

Stress free It was easy to get service. Friendly and reasonably priced.worked around my schedule.listened to my concern and addressed the problem.Thank you so muc It was easy to get service. Friendly and reasonably priced.worked around my schedule.listened to my concern and addressed the problem.Thank you so much More

SLOOOOOW Service Appointments are worthless, because they get to your car when they get to it. And when they do, it’s so slooooooow. Like most service shops - they a Appointments are worthless, because they get to your car when they get to it. And when they do, it’s so slooooooow. Like most service shops - they always try and upsell you on repairs you don’t need, and overcharge for the ones you do. Bad communication, long wait times make this service center just a real headache! More

Keith is the man! Keith was a pleasure to work with and made the experience easy and enjoyable. There is no doubt I will be back for my next service. Keith was a pleasure to work with and made the experience easy and enjoyable. There is no doubt I will be back for my next service. More

Outstanding service Brought my 2017 Jeep Grand Cherokee in for its first service. I made an appointment with TJ Telesco. The car was taken in on time and the service we Brought my 2017 Jeep Grand Cherokee in for its first service. I made an appointment with TJ Telesco. The car was taken in on time and the service went very well. The car was delivered back to me in a timely manner and was neat and clean. I was pleased. More

Service Dept is fantastic Service was excellent and Keith did a great job keeping me in the loop with service and repairs. On the other hand, and not within Keith's sphere of Service was excellent and Keith did a great job keeping me in the loop with service and repairs. On the other hand, and not within Keith's sphere of influence, you guys need to do something about traffic flow and parking...it's obscene, poorly thought out and an all around headache. FIX IT! More