Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
853 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Great serbice From sales through service, the team at Garavel has done a great job for us. Kyle sold us our Jeep two years ago and has always followed up to check From sales through service, the team at Garavel has done a great job for us. Kyle sold us our Jeep two years ago and has always followed up to check on our satisfaction. We previously dealt with Nick in service, who was excellent and is no longer there. We had Keith in service this one and he was terrific!! Very good guy, great service and straight shooter. More
Knowledgeable Jeep Deelership Garavel has by far the best Jeep sales and services team. In the area. They do fast work and are diligent in solving all issues. Garavel has by far the best Jeep sales and services team. In the area. They do fast work and are diligent in solving all issues. More
Team Work We had both our Jeeps in on April 2. Worked with TJ and Keith. When we called for Keith originally to make appointments a week or so ago, he was on an We had both our Jeeps in on April 2. Worked with TJ and Keith. When we called for Keith originally to make appointments a week or so ago, he was on another line. TJ answered and stepped up to help. They both were fantastic. TJ is newer but Keith has been around for a long time and is our go to guy because he always delivers. Now, as far as we are concerned, they both are. Great Team Work. Keep working together for the customer. We can feel it. More
Not Customer Oriented, Plan on Repeat Visits Every Issue Staff is rude and defensive. Very laid back about and not committed to fixing problems the first time. Kieth (service writer) is very courteous an Staff is rude and defensive. Very laid back about and not committed to fixing problems the first time. Kieth (service writer) is very courteous and helpful at all times, so was Dave (service manager) at first. Josue was helpful at first but talks down to customers, didn't return several calls for scheduling and didn't pro-actively follow up with repair status. Interactions with Gene were ok, he wasn't the most patient or informative. More
Exceptional service and concern for the issue which brought The staff was attentive, accommodating and extremely helpful. They addressed the issue in a timely manner and facilitated the process for an adequate The staff was attentive, accommodating and extremely helpful. They addressed the issue in a timely manner and facilitated the process for an adequate loaner and timing of the completed repair. More
Great job They did what they said they would, plus a little extra and I was out in time. Waiting area was a great spot to sit while I waited. They did what they said they would, plus a little extra and I was out in time. Waiting area was a great spot to sit while I waited. More
Service Appointment Amazing. Reserved a loaner, ready when I arrived. Called me every day with an update until vehicle was ready. Kept in touch, knew what was happening e Amazing. Reserved a loaner, ready when I arrived. Called me every day with an update until vehicle was ready. Kept in touch, knew what was happening each day. Fantastic experience More
Exceptional Professionalism My service experience was worthy of recommendation. From start to finish I would characterize my interactions and the results to exhibit unqualified My service experience was worthy of recommendation. From start to finish I would characterize my interactions and the results to exhibit unqualified professionalism. Visit with confidence. More
Jeep Overland Very fast service on Jeep and thankfully a loaner car was available. Mark in sales and TJ in service did great job. Only critique would be I think d Very fast service on Jeep and thankfully a loaner car was available. Mark in sales and TJ in service did great job. Only critique would be I think dealership should at least vacuum car after servicing. Thank you More
Great Service Great communicators. Called with updates on car while it was being serviced. Love bringing my car there. Very honest and work with you on getting the Great communicators. Called with updates on car while it was being serviced. Love bringing my car there. Very honest and work with you on getting the right services for your vehicle. More