Garavel Chrysler Jeep Dodge Ram - Service Center

Team Work We had both our Jeeps in on April 2. Worked with TJ and Keith. When we called for Keith originally to make appointments a week or so ago, he was on an We had both our Jeeps in on April 2. Worked with TJ and Keith. When we called for Keith originally to make appointments a week or so ago, he was on another line. TJ answered and stepped up to help. They both were fantastic. TJ is newer but Keith has been around for a long time and is our go to guy because he always delivers. Now, as far as we are concerned, they both are. Great Team Work. Keep working together for the customer. We can feel it. More

Not Customer Oriented, Plan on Repeat Visits Every Issue Staff is rude and defensive. Very laid back about and not committed to fixing problems the first time. Kieth (service writer) is very courteous an Staff is rude and defensive. Very laid back about and not committed to fixing problems the first time. Kieth (service writer) is very courteous and helpful at all times, so was Dave (service manager) at first. Josue was helpful at first but talks down to customers, didn't return several calls for scheduling and didn't pro-actively follow up with repair status. Interactions with Gene were ok, he wasn't the most patient or informative. More

Exceptional service and concern for the issue which brought The staff was attentive, accommodating and extremely helpful. They addressed the issue in a timely manner and facilitated the process for an adequate The staff was attentive, accommodating and extremely helpful. They addressed the issue in a timely manner and facilitated the process for an adequate loaner and timing of the completed repair. More

Great job They did what they said they would, plus a little extra and I was out in time. Waiting area was a great spot to sit while I waited. They did what they said they would, plus a little extra and I was out in time. Waiting area was a great spot to sit while I waited. More

Service Appointment Amazing. Reserved a loaner, ready when I arrived. Called me every day with an update until vehicle was ready. Kept in touch, knew what was happening e Amazing. Reserved a loaner, ready when I arrived. Called me every day with an update until vehicle was ready. Kept in touch, knew what was happening each day. Fantastic experience More

Exceptional Professionalism My service experience was worthy of recommendation. From start to finish I would characterize my interactions and the results to exhibit unqualified My service experience was worthy of recommendation. From start to finish I would characterize my interactions and the results to exhibit unqualified professionalism. Visit with confidence. More

Jeep Overland Very fast service on Jeep and thankfully a loaner car was available. Mark in sales and TJ in service did great job. Only critique would be I think d Very fast service on Jeep and thankfully a loaner car was available. Mark in sales and TJ in service did great job. Only critique would be I think dealership should at least vacuum car after servicing. Thank you More

Great Service Great communicators. Called with updates on car while it was being serviced. Love bringing my car there. Very honest and work with you on getting the Great communicators. Called with updates on car while it was being serviced. Love bringing my car there. Very honest and work with you on getting the right services for your vehicle. More

Always The Same (Awsome) Always a Great Time! Always listens to what I say and always have a solution to my problem. My wait time is always accurate. Just Great Always a Great Time! Always listens to what I say and always have a solution to my problem. My wait time is always accurate. Just Great More

Great Service Department The Service Department at Garavel, is very competent, professional and friendly. Costumers are first and I always leave confident that my car is wel The Service Department at Garavel, is very competent, professional and friendly. Costumers are first and I always leave confident that my car is well taking care of. More