Garavel Chrysler Jeep Dodge Ram - Service Center

PURCHASE OF 2 VEHICLES..SERVICE I purchased an 18 Challenger in January, and an 18 Trackhawk in June. Nothing short of great service, sales, finance, service! Mark P. and Jessica C. I purchased an 18 Challenger in January, and an 18 Trackhawk in June. Nothing short of great service, sales, finance, service! Mark P. and Jessica C. are AMAZING More

Poor Service and Customer Follow-up Dropped off my car for a recall, check engine light and the replacement of ONE headlight bulb. Four days and a large bill later, I received a call tha Dropped off my car for a recall, check engine light and the replacement of ONE headlight bulb. Four days and a large bill later, I received a call that everything was fixed. When I went to pick up my car, not only does the one headlight still not work, but now ALL of the front end lights are out. The car is still with them with no updates on what happened and when it will be resolved. Getting the service manager on the phone is impossible and it looks like I’ll have to take another day off and sit in the waiting room to get any action. Is it too much to expect that they would have actually turned on the headlights before saying it was fixed? More

Keith is the man!! I love the staff at Garavel. I have bought my last couple of cars there and have had great experiences with the sales force (Raymond is one of my favo I love the staff at Garavel. I have bought my last couple of cars there and have had great experiences with the sales force (Raymond is one of my favorites!) The service Department is fantastic, and Keith is especially helpful to me, going above and beyond the call when its needed. I was in for a recall and it went smoothly, but I know that if I need help (I was once broken down on the road and really needed help) Keith handles things for me. I count on Garavel for my service and I go there when I need a new car. More

Great Service, Coffee and Bagels. Scheduled a service for a manufacturer recall. Had an 8am appointment. I was there a little early. My vehicle was ready by 8:15am and I was on my w Scheduled a service for a manufacturer recall. Had an 8am appointment. I was there a little early. My vehicle was ready by 8:15am and I was on my way to work. To top it all off they have a comfortable waiting area and great coffee and bagels too! What great service all around. More

Recall Service My appointment was scheduled for 02:00 PM. At 02;15 I called to say I could not make it. At 02:35 I called to say I could drop the car in 15 minute My appointment was scheduled for 02:00 PM. At 02;15 I called to say I could not make it. At 02:35 I called to say I could drop the car in 15 minutes. Keith Zarembski, my assigned service representative, accommodated me and made sure I could get the car after hours. The personal attention was much appreciated. More

Smooth Keith called and explained the additional work needed in a clear and concise manner. Planned to pick up the car the same day, but was unable to and Ke Keith called and explained the additional work needed in a clear and concise manner. Planned to pick up the car the same day, but was unable to and Keith was very understanding. More

Quick and easy Keith made this experience quick and easy! They were very accommodating and friendly. My car had a factory recall and it was taken care of with no has Keith made this experience quick and easy! They were very accommodating and friendly. My car had a factory recall and it was taken care of with no hassle. Thanks for all your help! More

Outstanding Every part of my visit was incredible the service quality and my satisfaction is five stars! Every person I dealt was helpful. Thank you! A continued Every part of my visit was incredible the service quality and my satisfaction is five stars! Every person I dealt was helpful. Thank you! A continued and loyal customer. More

Service team is fantastic Keith is a pleasure to work with, a true professional. Always a pleasure coming to the service department. They always meet and exceed my expectation Keith is a pleasure to work with, a true professional. Always a pleasure coming to the service department. They always meet and exceed my expectation. Keep up the good work! More

Keith provided the best service I've ever experienced . I've owned Jeeps since 1998 and by far the best service experience I've ever had. . I've owned Jeeps since 1998 and by far the best service experience I've ever had. More