Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
851 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Excellent Service dept Service writer TJ was very knowledgeable, he understood the problem, and was pleasant to deal with. Problem seems to be fixed. Great service depart Service writer TJ was very knowledgeable, he understood the problem, and was pleasant to deal with. Problem seems to be fixed. Great service department. Would recommend. More
Great service Quick service for msintenance. They gave me an estimated time for the work and was right on time. Comfortable waiting area with coffee and snacks . Quick service for msintenance. They gave me an estimated time for the work and was right on time. Comfortable waiting area with coffee and snacks . More
Heating issues resolved Bought a jeep compass at Garavel and got quite a good mileage on it before overheating became the first and so far only issue with this car. I brought Bought a jeep compass at Garavel and got quite a good mileage on it before overheating became the first and so far only issue with this car. I brought the car in a first time and the dealership changed the thermostats at my expense. This did not resolve the issue, which was hard to detect as it only came up after driving long distances. The next time the radiator cap was exchanged, which was suspected to be not sealing right. Also this did not fix the issue. The service department then took more or less the whole motor apart to find cracks in the cylinder head, which was replaced under warranty and the car drives like new since then. Kudos for stepping up, being persistent and resolving this issue. Thanks to the Garavel team. More
Very professional and courteous. Omar was exceptional. He went above and beyond to help me with getting my car fixed. He is professional and courteous. I would totally recommend this Omar was exceptional. He went above and beyond to help me with getting my car fixed. He is professional and courteous. I would totally recommend this dealership! More
Excellent service We were away for a winter trip and returned to find a recall notice from Chrysler - I called our dealer, Garavelle, and Keith set up an appointment le We were away for a winter trip and returned to find a recall notice from Chrysler - I called our dealer, Garavelle, and Keith set up an appointment less than a week out - the recall service was done in thirty minutes while I waited - fantastic service!! More
Great experience Had an issue with a new car and service was great in resolving it as quickly as possible for me. Omar and Dave very helpful. Had an issue with a new car and service was great in resolving it as quickly as possible for me. Omar and Dave very helpful. More
Great customer experience Was just in for a 15,000 mile checkup and oil change and they had me in and out in under one hour while I waited! Kudos to Keith in the service dep Was just in for a 15,000 mile checkup and oil change and they had me in and out in under one hour while I waited! Kudos to Keith in the service department for taking such good care of me and to Paul for running such a great dealership! More
Review on Garavel Chrysler Jeep Dodge Ram Sincerely, Very Great Dealership, They give you the best customers service help you find best prices and solutions to get the car of your dreams. Sincerely, Very Great Dealership, They give you the best customers service help you find best prices and solutions to get the car of your dreams. More
It's very easy to make a service call and friendly staff. It is very easy to make an appointment to get your car serviced. Keith in the service department was great. I have never had a problem with this dea It is very easy to make an appointment to get your car serviced. Keith in the service department was great. I have never had a problem with this dealership. More
Service on my 2014 Cherokee Keith, in service, was incredibly helpful. He not only explained the service being done in detail but kept me up to date with the status of the work o Keith, in service, was incredibly helpful. He not only explained the service being done in detail but kept me up to date with the status of the work on a very timely basis. More