Garavel Chrysler Jeep Dodge Ram - Service Center
Norwalk, CT
851 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center
Service manager Edison was very helpful in explaining what the issue was and the cost associated with the repair. Contacted me as soon as vehicle was available for pickup what the issue was and the cost associated with the repair. Contacted me as soon as vehicle was available for pickup More
Hi, I got my Jeep serviced on Saturday and everything was extremely organized and the service was extremely satisfying. Thank you for the great job! extremely organized and the service was extremely satisfying. Thank you for the great job! More
Service Appointment Once again, another top notch visit to Garavel Jeep. The staff is always friendly and accommodating. Oil Change and Recall done with no hassle at all. Once again, another top notch visit to Garavel Jeep. The staff is always friendly and accommodating. Oil Change and Recall done with no hassle at all. More
Great service start to finish. Handled professionally. Work was completed when they said it would be. No hard sell and communicated well. Thanks for everything. Work was completed when they said it would be. No hard sell and communicated well. Thanks for everything. More
Brought Jeep in for air bag recall. Service went very smoothly. Highly recommended. Very pleased with the quick service & everything else. Thanks a lot for everything. smoothly. Highly recommended. Very pleased with the quick service & everything else. Thanks a lot for everything. More
warranty work on 2019 Cherokee Needed warranty recall UA9 performed (reprogram powertrain module) Dropped off night before, got call warranty service couldn't be done as they didn' Needed warranty recall UA9 performed (reprogram powertrain module) Dropped off night before, got call warranty service couldn't be done as they didn't receive the necessary equipment to perform the reprogramming. Got needed oil change and tire rotation done. When in to pick up vehicle dealer had received equipment and after an additional 20 minute wait they did needed warranty work. Another nearby dealer wouldn't even schedule and said to wait for another letter from Chrysler! Garavel was friendly and prompt service, and in the end ended up doing everything needed. Wish I knew the name of the fellow who actually came through and performed the warranty work. He was happy to do it on spot while I waited. More
Matthew was awesome Came in with a weird electronics problem. Matthew was super responsive and helpful and got me a ride to and from work and got the car all sorted out. Came in with a weird electronics problem. Matthew was super responsive and helpful and got me a ride to and from work and got the car all sorted out. Very grateful for his help! More
Exceptional Service I had to come in at the last minute to fix something in the HVAC unit. Mat was very helpful and went beyond, and took me right away, I was only there I had to come in at the last minute to fix something in the HVAC unit. Mat was very helpful and went beyond, and took me right away, I was only there for four hours but the problem was fixed. (I had gone to the Stamford Jeep Service first but they were not as helpful as they weren't sure they could fit me in when I needed to come.) I am very pleased with the service at Garavel Jeep and highly recommend Mat as a service advisor. More
quick and easy It is easy to call in an make an appointment. The staff is always so helpful, friendly, knowledgeable and efficient and makes the experience easy. It is easy to call in an make an appointment. The staff is always so helpful, friendly, knowledgeable and efficient and makes the experience easy. More
Omar is the man! Was getting a bent rim replaced through wheel and tire insurance I purchased when I bought the car at Garavel. The insurance company leaves a lot to b Was getting a bent rim replaced through wheel and tire insurance I purchased when I bought the car at Garavel. The insurance company leaves a lot to be desired and has poor customer service. Omar made sure the wheel got covered by the insurer and that service on my vehicle was done in a timely manner. He's great and I appreciated his high level of customer care. More