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Garavel Chrysler Jeep Dodge Ram - Service Center

Norwalk, CT

3.7
851 Reviews

851 Reviews of Garavel Chrysler Jeep Dodge Ram - Service Center

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March 22, 2021

My service advisor Matthew was incredibly professional, courteous, polite and informed! The whole process was quick and efficient. I never had any uncertainty. there was follow up from pre drop off to pick More

by jfriedman630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Raj
March 21, 2021

Keith does a terrific job every time I bring my Jeep in for service - goes out of his way to take care of you, and the truck comes out perfectly every time. Best in class. More

by billevans106
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie Granchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Zarembski
March 20, 2021

Everyone is so super nice and helpful from Keith to the Manager Earnesto! Service oil change was super fast and I was taken great care of! More

by Janine V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Manager, Keith Zarembski
March 15, 2021

Exceptional service, handled in a timely fashion. Keith really delivered and made sure my Jeep received the proper care and all the repairs were made on time. More

by alextcoleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Zarembski, Raymond Osario
March 14, 2021

Garavel has always been a great experience. Friendly customer service & efficiency is why this dealership is so great. Edison was attentive to my concerns and made sure everything was checked thoroughly More

by mnbrks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Acevedo
March 12, 2021

Very helpful! He knew I had schedule restrictions and worked around them to ensure I could have my car ready in a timeline that worked for me. When I returned, he remembered me by name and had me out the More

by Kim M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Acevedo
March 12, 2021

Getting an appointment was fast and easy. The recall notice on my Jeep was taken care of and then some with other issues I was concerned about. More

by Liberty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Granchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Melfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Zarembski, Mat Raj, Raymond Osario, Edison Acevedo, Anthony Ciccone
March 05, 2021

Exceptional service experience. Been with them for 3 years with no problems. On time service and professional. Service recommendations are also a plus. Great job More

by kwakujames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Acevedo
March 03, 2021

very quick service time-- staff was very attentive and helpful with my issue-- will be returning again the future-- Mat made the whole experience quite easy More

by wf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Raj
March 02, 2021

Was able to get a convenient appointment. Dealership was flexible in getting us a convenient check in time. They suggested what services we needed over and above oil change. Representative was great to wor More

by mgallo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edison Acevedo
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