Garavel Chrysler Jeep Dodge Ram

Mark was great to Oliver and I. After walking in he greeted us and immediately began listening to what we were looking for. Without being pushy, he found us the car we wanted for the price we could af greeted us and immediately began listening to what we were looking for. Without being pushy, he found us the car we wanted for the price we could afford and even gave us what we were looking for with our trades. Within a day our vehicle was at the dealer ready for pick up. Couldn't have been happier with Mark and the service from the dealer! Will definitely come back. More

Great experience! Wish all my car buying/leasing experience went this smoothly and with such professionalism! Our salesman, Mark Ballaro, was fantastic and an absolute pleasure to deal with. He as experience went this smoothly and with such professionalism! Our salesman, Mark Ballaro, was fantastic and an absolute pleasure to deal with. He as well as other members of the sales team stayed late so that we could pick up my daughter's new Jeep! Thanks to all! More

Walking into the dealership without an appointment, I was greeted by the receptionist and directed to Mark Porcheddu, one of the salesmen who was there. He promptly greeted me and sat me down to talk about greeted by the receptionist and directed to Mark Porcheddu, one of the salesmen who was there. He promptly greeted me and sat me down to talk about my needs and my particular interests. After two minutes of talking, I realized that I was talking to a guy who was neither trying to pressure me, nor trying to feed me a line. When I told him I had interest in a used car, he didn't blink an eye and began talking to me about their cars in stock. We were able to find something in my price range on the spot and I felt so comfortable with him that we ended up signing initial paperwork almost immediately. I was so happy to not only find a wonderful and well-maintained vehicle, but also one that was Pre-Owned Certified and had very low mileage for its age. Needless to say, I enjoyed talking with Mark so much, that we actually developed a great rapport and have maintained a correspondence relationship. He was so professional, but so down-to-earth, and that was key in helping me to make a quick decision. Even after the sale, Mark was still engaged and interested in my driving experience for me and my family. At one point, I had driven all the way down to Norwich from New Britain (a one-hour drive) with my whole family (six of us) and actually forgot the key to my other car that I had intended on picking up. When Mark heard about our situation, he went to his supervisor and asked him for a special contribution to our gas fund and handed me a slip of paper entitling us to $25.00 in gas to make up for our lost fuel. I was floored and so appreciative. Even after I turned down the gesture, he insisted. This was the kind of service I thought did not exist anymore. The entire staff was courteous and the overall atmosphere of the dealership was one of low pressure and comfort. Being an hour away from the dealership is a bit unwieldy, but based on the high level of professionalism of this staff (and particularly, Mark) I will make the trip for service whenever the need arises. If I have any automobile needs in the future, I won't be going anywhere else. Truly a diamond in the rough among dealerships. I would highly recommend this business to friends, family, and strangers alike. Thanks, Mark! More

Two things about me: I never have a lot of time on my hands, and I don't like the "hard sell" approach, especially when it comes to cars. Mark was fantastic at Georgetown; helpful, intuitive, smart, easy hands, and I don't like the "hard sell" approach, especially when it comes to cars. Mark was fantastic at Georgetown; helpful, intuitive, smart, easy-going, friendly and answered all my questions in a timely, efficient manner. I was a "Be Back;" meaning, I had one visit and then said, "I'll be back." When I came in the second time, the Jeep I was interested in was pulled up front to the curb for me to take a test drive in. When we came back, Mark went to do the figures. The rest of the sales staff were approachable, friendly, courteous and helpful. I bought the car that day. Within a couple of hours, I had traded my old car in, did all the paper work and walked out with a new car. It couldn't have been easier. I commended the General Manager on the whole staff (including the receptionist, Bambi). Terrific group. I'd do it all over if I had to. Gary More

All I have are good things to say about my experience at Georgetown Chrysler Jeep and Dodge. I came in with high hopes, and left out the door pretty much tap dancing. Being this my first car, and not exac Georgetown Chrysler Jeep and Dodge. I came in with high hopes, and left out the door pretty much tap dancing. Being this my first car, and not exactly the most wealthy person in the world I wanted a car that I would feel good in. The employee that I worked with, Keith, was very understanding and he actually listened to me when I spoke and I didn't feel like I was just trying to be sold a car. Whereas when I went to other dealerships around the area, I felt like I was being used and no one was listening to the type of car I wanted. Although my price range wasn't at the highest, Keith and the other wonderful employees truly worked WITH me to find a car that I would be happy with and kept on being so patient with me. In the end I found the perfect car that I am so excited about and can't wait to drive. My experience at Georgetown Chrysler Jeep and Dodge was so positive that I would 100% reccommend anyone to go there and find a car for themselves. My car search before coming into Georgetown was a nightmare and I was starting to lose hope on finding a car that I would love, and the people of Georgetown Chrysler Jeep and Dodge turned this into a reality. I honestly couldn't be happier. More

I went to several car dealers and I knew this was the place I wanted to do business with the moment Joe took me for a test drive. He was genuinely friendly and down to earth. He did not hesitate to infor place I wanted to do business with the moment Joe took me for a test drive. He was genuinely friendly and down to earth. He did not hesitate to inform me of all the incentives he could offer and in short, provided outstanding customer service. I find this atypical when it comes to buying a car and Joe is the reason “Why” I gave this rating. More

Needed a service on short notice and had to wait. Keith and Ramon squeezed me in and got me out in about an hour, so that I could get to work. Great service. and Ramon squeezed me in and got me out in about an hour, so that I could get to work. Great service. More

My Jeep was not ready to be picked up when promised it would be. And they told me what the cost would be for the service, and it came in much higher than the quote. Disappointed overall, especially beca would be. And they told me what the cost would be for the service, and it came in much higher than the quote. Disappointed overall, especially because we bought our Jeep at this dealership one year ago. More

Went in after my initial phone call to check on financing for a jeep wrangler. I ended up being told that my car as a trade was not worth what I had originally been told and the sticker of the wrangler was for a jeep wrangler. I ended up being told that my car as a trade was not worth what I had originally been told and the sticker of the wrangler was not negotiable. My phone call prior to my visit was promising but then once I was at the dealer it was a horrible experience. I ended up purchasing from Scap Crysler Jeep in Fairifield where they gave me $1700 more for my trade and negotiated the sticker. More