Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I was and still am very pleased with the service I received during the process of purchasing my Getko Green Sport Wrangler with Garavel Chrysler Jeep Dodge Ram Dealership this November. I was quite ne received during the process of purchasing my Getko Green Sport Wrangler with Garavel Chrysler Jeep Dodge Ram Dealership this November. I was quite nervous and scared during this process, as it was my first car that I would purchase on my own. However, I felt quickly at ease when Jeff Cefalu took the time to explain to me in great detail, all the options that were available to me regarding leasing and financing. His friendly and sincere demeanor was most reassuring to me and I truly felt his genuine concern to satisfy me as a new customer. I had a lot of questions and Jeff was very good with getting all of them answered. On the day of the purchase, Jeff was very meticulous about explaining the functionality in and outside of the Wrangler and also took the time to bookmark the owner manual for me which was very helpful. I would highly recommend Garavel Chrysler Jeep Dodge Ram Dealership...it's a jeep thing now and am proud to be apart of the Jeep Family! -Jeep Chic More
From the moment I walked into the dealership the first time(almost two months ago), to the second I walked out with my new car (this past weekend, Dec. 1), I felt like everyone that helped me went above a time(almost two months ago), to the second I walked out with my new car (this past weekend, Dec. 1), I felt like everyone that helped me went above and beyond the call of duty to assist me and make me feel comfortable. Annie and John explained the ins and outs to me, as well as both of my parents and answered every and any question that we had about this process. They were up front and honest the entire time and I know they did their very best to get me in my dream car! Eric was a huge help when it came time to bring my father in. He too answered questions about the vehicle and gave examples and scenarios that my dad(the hard headed Italian)could understand and relate to! Without Omar's help, I'm not sure if I would have had my Jeep to even write this review! He made the paperwork portion of the process easier than I could have imagined. Everyone truly went out of their way to make this a memorable and exciting experience for me. I will be telling everyone that is in the market for a new car to come here, just based on my experience alone. Still in shock that the Jeep I have always wanted is actually sitting in my driveway right now.. Thank you Annie, John, Eric and Omar! More
Michelle was excellent and was very patient and worked through helping me pick an annual service plan for maintance on my Jeep Commander. Her suggestions and assistance was very helpful. through helping me pick an annual service plan for maintance on my Jeep Commander. Her suggestions and assistance was very helpful. More
Very knowledgable and passionate. Not pushy. Good service. Managed my travel to Europe. Delivery was nicely presented. Handled financing well. I will buy another Jeep from Jeff service. Managed my travel to Europe. Delivery was nicely presented. Handled financing well. I will buy another Jeep from Jeff More
My experience with Edward maldonaldo was great. He showed professionalism and guided me through out the entire sale. Edward was able to answered every question i had about the vehicle. professionalism and guided me through out the entire sale. Edward was able to answered every question i had about the vehicle. More
I called and I was able to bring my Jeep in the very same day for a 5yr inspection on the powertrain. I was able to get Jeep back in less than 2 hours. day for a 5yr inspection on the powertrain. I was able to get Jeep back in less than 2 hours. More
While the service department does not officially open until 7:30 they happily took the early birds the moment they walked in. The service was friendly and helpful, Christa was a pleasure to work with and until 7:30 they happily took the early birds the moment they walked in. The service was friendly and helpful, Christa was a pleasure to work with and offered me a ride to and from work. She called with updates and information. More
I had several issues with my dodge caravan and had checked with a mechanic previously and the amount charged was comparable to what I paid. The customer service was very pleasant and helpful and kept checked with a mechanic previously and the amount charged was comparable to what I paid. The customer service was very pleasant and helpful and kept me updated with the progress of my vehicle. I would highly recommend them. More
The service rep is my only point of contact at the dealership, so I understand the importance of that person with your customers. Your service rep (Michelle Johnson), was wonderful. She was profes dealership, so I understand the importance of that person with your customers. Your service rep (Michelle Johnson), was wonderful. She was professional, friendly and very courteous. I came away very impressed with your dealership. Christopher Ford More
Friendly and prompt all around great service experience. I was able to do work in the lounge while I waited and many employees said hello and offered support on logging into Wi-Fi unprompted. I was able to do work in the lounge while I waited and many employees said hello and offered support on logging into Wi-Fi unprompted. More