Garavel Chrysler Jeep Dodge Ram

My experience today at this dealership was great. Michelle was very pleasant, helpful and she listened to my concerns, and recommendations made to me by others. Michelle went out of her way to do a p Michelle was very pleasant, helpful and she listened to my concerns, and recommendations made to me by others. Michelle went out of her way to do a price comparison for me and shared those results. Considering it was 7:30 in the morning and they were busy Michelle was a professional and respectful. Thank You Michelle More

I visited the Georgetown dealership to enquire as how to remove the soft top (which upon purchase came packed under the hardtop hindering access to the rear of the vehicle)of my Jeep. Michelle gladly came remove the soft top (which upon purchase came packed under the hardtop hindering access to the rear of the vehicle)of my Jeep. Michelle gladly came out to see what the issue was and promptly made an appointment for me to return to have the job done at a convenient time chosen by myself. Upon returning the next day, Michelle greeted me with knowledge of who I was and promptly processed the paper work with friendliness, politeness, and efficiency. While waiting for my vehicle, Michelle had to handle a difficult elderly customer. She was polite, patient, and informative. Both Michelle and her colleague handled the difficult situation with great aplomb. More

Brian in service has been REALLY nice, helpful and supported consistently for the few years I've been servicing my Jeep at this dealership. Raul is also nice- they are all great. Thank you! supported consistently for the few years I've been servicing my Jeep at this dealership. Raul is also nice- they are all great. Thank you! More

I only stopped into this dealership to pick up a soft top for a jeep my father had recently purchased. I had no intentions on purchasing a vehicle. Once the top was loaded in my pickup, and I was ready to le for a jeep my father had recently purchased. I had no intentions on purchasing a vehicle. Once the top was loaded in my pickup, and I was ready to leave, one of the guys helping, Rich Palacio, asked when I was getting out of my current truck and into a dodge ram. I said I was thinking of a new truck but just haven't seen anything I really liked. Rich showed me a few of the dodge rams and they were nice but just wasn't completely impressed with them. Then he showed me a ram 2500 diesel pickup that I fell in love with. We sat down with Joe and went over the numbers and it seemed do able. My only concern was I might need a co-signer. Then I met Omar and he said not to worry, he'd get me in that truck. And he di. I couldn't possibly be more happy with this truck. Everyone was extremely friendly and especiallyhelpful. Rich worked extremely hard to get me into that truck. I can't say enough good things about this dealership and would recommend it to anyone looking to purchase a vehicle. More

We have purchased two cars from Georgetown dealer in Norwalk in the past. Our daughter turned 16 and we were in the market for a Jeep . As parents, safety was our primary concern and of course price. E Norwalk in the past. Our daughter turned 16 and we were in the market for a Jeep . As parents, safety was our primary concern and of course price. Ed explained in detail the difference between the wrangler (that she really wanted)and the liberty and he listened to our concerns. We did end up purchasing a beautiful black Liberty that all my daughters friends are jealous. Everyone at Georgetown dealer was great and worked together to make it all happen. Thank you Ed More

We currently own two Jeeps purchased and serviced at this dealership. Each time the vehicles are in for service, everyone is upfront and honest about the necessary repairs and items that need attention. dealership. Each time the vehicles are in for service, everyone is upfront and honest about the necessary repairs and items that need attention. More

I purchased my Jeep 18 years ago from this dealership. Keith Zarembski, Service Advisor, is an outstanding person. He is helpful, and patient and explains all repairs in detail. He is also the main reaso Keith Zarembski, Service Advisor, is an outstanding person. He is helpful, and patient and explains all repairs in detail. He is also the main reason why I continue to have my Jeep serviced exclusively at your dealership. You should consider him a very valued employee! More

Annie helped us a great deal trying to find the exact car that we wanted. They tracked it down to another dealership and were able to turn it around in a day. Thanks for all your help Annie! that we wanted. They tracked it down to another dealership and were able to turn it around in a day. Thanks for all your help Annie! More

Went in to the dealer to browse, we were met by Richard who was a pleasure to deal with in every aspect of the car buying process-start to finish. His professionalism, enthusiasm and character sets him apa who was a pleasure to deal with in every aspect of the car buying process-start to finish. His professionalism, enthusiasm and character sets him apart from the other reps at various dealerships we've dealt with. He was a HUGE part of the reason we decided to buy at Paul Garavel's. His willingness to take the time and his straitforward approach are traits (as a dealership) you may not be able to put a price on but from a customers point of view are what will bring back return business. We would/will definately buy another vehicle from Richard. Joe was great to deal with as well on the back end wrapping up the final paperwork, these Gents are both an asset to the dealership. Keith got us in quick (the same day we purchased) to check on a minor issue- so thanks to him aswell for a job well done. Over all great people to deal with would recommed to all! More

I visited the dealership on Sunday Sep 30 looking for a new Jeep Wrngler Sport. Omar and RIchard made a great job finding the car that really fit my needs. We went throught the negotiation process and the new Jeep Wrngler Sport. Omar and RIchard made a great job finding the car that really fit my needs. We went throught the negotiation process and the price obtained was very close to the invoice price. I was told to come back the following day to pick up the car and unfortunately the car was sold to another dealer / client. Omar and RIchard found the exact car in another location and the car was in the dealer by Tuesday night Oct 2. I was not happy with the situation obviously but RIchard and Omar made a great effort to find the car the way I wanted and have it ready for me in the least possible time. Richard and Omar made a car buying experience that could have ended terribly a good one through good quality of service and friendliness explaining the problems and finsing solutions for me. For example, I decided to included the tubular steps when I was closing the transaction on Friday 5th. THe dealer workshop was full of work but they could make the installation in less than 1 hour. That was a great service and kindness after the problem lived early during the week. The next time I am in the market for a Jepp car, I will ask for Richard and Omar for sure. More